Reviews for Zoup! in Warrensville Heights, OH
This is a national chain. Get with the program and accept Amex. It?s a pain expensing personal receipts. Don?t care if it has... an extra charge, TAKE AMEX!!! Read more
Just left Zoup. Stopped dining there because after Covid they could not get their staff together. Went in today because I love... the soups and Chicken Cesar Salad; arrived home, salad filled with wet disintegrating decaying spinich. Took a picture, googlewon't let me attach. Called several surrounding sister Zoup stores because they refuse to answer the phone. And the sisterstores are set up that way also. Even though you are prompted for service you receive no one answering. Going back tomorrow withpictures for a refund. Will never patronize any Zoup in Ohio ever again. Worthless customer service. Some savy person needs topurchase the brand and the franchise who can make a difference in the capacity to attend, serve, prepare fresh, and appreciatethe customer! Read more
Chicken Tortilla Soup is my fave! They did not disappoint
It will be awhile before I return to this place. I had their cabbage soup. It was good but later that night I got a very bad... stomach ache. Read more
Loved a vegan options looking forward to see if they come out with any new vegan options the Korean soup was very good
My first time going here and I will be returning. Spicy chicken and broccoli broth bowl was great!!!! My son loved the Lobster... Bisque soup. Great customer service from the manager or at least I think she was the manager...she displayed great leadershipqualities while assisting me with my selections. Read more
I don't know why big glops of mayo were put on a half sandwich, and cold tomato warmed with it I couldn't bring myself to eat... it, the person who made my sandwich wasn't friendly. Worst turkey club sandwich I ever saw, greasy and yuck! Everything wasslopped together grossly. The soup was tasteless and seemed old and everything was thrown into the bag messy. Very disappointingexperience, not worth 15.99 with my drink. Read more
I have tried calling the store in Warrensville Heights OH and no one picks up. I placed an order over a week ago for lobster... bisque and found pieces of shell in it. I have reaching out to the company through multiple ways and have still received noresponse. I only want a refund but I guess that won?t happen. Read more