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Reviews for Taco Bell in Walnut Creek, CA

Shari Noda 1 year ago
1

I don't know what to say. I am perplexed. So I waited a long time in drive thru which is fine. When I was just about to get to... pull to the window to pay, the car in front of me stopped for a bit. A gal got out and said she was given the wrong order. Thecashier was apologetic and said to hold on and took back the bag that she had which apparently was my bag. We waited a bit forher to get her order and she drove off. I paid and the cashier thanked me for my patience. I said no problem and drove off.Well, imagine my shock when I opened up my bag and my burrito had a BITE TAKEN OUT OF IT! Apparently the woman had bit theburrito and realized it wasn't hers and just stuck it back in the bag and then the cashier gave me the bag! It was sodisgusting! I didn't know what to do. I had already left and I wasn't going to go back. I plan on filing a report because I wasso nauseated by what happened that I couldn't eat anything! Well, not entirely true...I did eat some nacho fries before tossingeverything. I hope they will give me my money back because that was so uncool. The cashier on my receipt says Maria but it wasnot. It was a young, very sweet man who I wish had known that the customer before had taken a bite of my burrito before hehanded it to me. Read more

Alicia Perez 1 year ago
1

The manager is a pain in the a** super rude bought a case of the tacos supreme so you know they add an extra 15$ for the sour... cream but my tacos only had meat and cheese in them how is that okay when I called the guy said yeah just come back in and getthem. The lady on her little Taco Bell power trip was not letting it happen. Maybe it turns her on or something? Or just beingthat old and working at a Taco Bell has her nickers in a twist? I don?t know all I?m saying is if you are that old and angrymaybe just maybe it?s time for a career change? ???????? Read more

Michael Frank 2 years ago
4

I screwed up my online order, accidentally picked drive thru and I didn?t have a car (waked across the street from a hotel).... Everyone was super nice, allegedly. They let me in the lobby and got my order ready. Would?ve rated 5 starts but they purposelygave me every sauce packet EXCEPT fire, which I asked for. Would still recommend Read more

Primo Cancilla 2 years ago
1

Employees hanging out in front parking lot harassing customers. Very unprofessional and rude.

Chris Graham 2 years ago
1

I've been scolded by an employee here for placing an order online and going through the drive through. He said "going through... the drive through for an online order makes the wait longer for everyone", so this time I went inside to pick up my order. WhileI was inside, I watched an employee without a mask sneeze directly onto one of the presses. Guess I won't be going back here anytime soon. Read more

Jessica Helton 2 years ago
1

Ordered 2 soft tacos no lettuce add sour cream and a beefy 5-layer burrito with 2 small drinks: $15.88 and only received 2... drinks and a beefy 5-layer Read more

Ed Olvera 2 years ago
1

had the weirdest experience at this place. I get in line and someome is picking up their order,and they were white. I'm not... racist but I think your cashier is because she got his order as soon as he said his name but as soon as I came up and said myname for my order she hesitated and started to ask what I ordered and if I have a receipt. to my eyes it looks racist. I'mMexican and italian and I do wear fitted caps and such, it's sad that some people have to profile you and treat you different. Ishouldn't have to be interrogated to get my food Read more

Val Mark 2 years ago
3

Fairly good prices, and fairly fast if you order ahead. Nice that they have some veggie foods.. But sometimes the website acts... up, so you can't order ahead. And about 5 - 10% of the time the order is wrong, so I recommend opening it all up and checkingthe bag before leaving. They don't give you a list of what's in the bag, so that makes it harder. Also, they don't labelwhich burrito is which.. Read more