Reviews for Pizza Factory in Wallace, ID
Showed up a little before 8pm to find it "open" but the dining room clearly closed. The guy working said we could still order... anything with a dough, so got bread sticks, a pepperoni pizza, and one of their veggie pizzas. 17 minutes later, food was out. Breadsticks were pretty good, not at all greasy like you get at some places. My pepperoni pizza was quite good, the sauce had aslight bite to it and the pepperoni was distinct from others I've had with a very good flavor. My friend's veggie pizza wasalso good. Really nothing to complain about. Read more
We just got ice cream here, but the servers were friendly. They have quite s few hard ice cream flavors that were fun to try.
This pizza was sooooooo good and costs just a bit more than nice take and bake. The owner/operator was the only one there when... we came for lunch and was nice and friendly. Hopefully we can come again on another road trip some day. Read more
The worker was very nice, polite, and extremely helpful. Very fair wait for waiting for our order that wasn't made until... ordered. Very efficient for being the only employee. Location was very easy to find. Would most definitely eat here again! Iwish I could give more than a 5 star review service was wonderful!! Read more
This guy was AMAZING!!! He deserves so much love for what he does! The food was amazing but that?s the least of it, he was so... kind and upbeat the entire time. He genuinely cares about all his customers. Even though he?s the only employee he came out frombehind the counter to get the door for my friend who had her arms full. Please please go and show him some support! And leave anice tip! He deserves it! Read more
Seems like the complaints about bad service come from people who are up in the night. This guy is a one man band and has been... for 14 months. He is very kind when you talk to him and the pizza is great! He gets a ton of in store service and still managesto answer the phone and provide big pizza orders within 20 minutes. Great place, great service. Read more
As others have mentioned, the service was kind of lacking. We, unwittingly, showed up about 5-minutes before closing. The one... person working agreed to make us our pizza, but asked us to sit outside since they were closing. Fair enough, and it was abeautiful Fall evening. Sitting outside was quite enjoyable, and the inside didn't exactly look fantastic anyway. Kindabrought back memories, not all good, of my High School cafeteria so long ago. The website today says that they deliver, but wewere unable to get delivery during our visit last year. And that's part of why we showed up so late. So we took the strolldowntown for some pizza and really enjoyed the pizza and the town. I'd return for the pizza. I found it to be very good. Butthe location and service isn't anything to get excited about. Read more
I will NEVER patronize this establishment again. We reserved an area for a 7yo's birthday party, 1pm on Sunday. I was told I... could come in early to decorate. They took my name, phone number, size of party etc and told me they looked forward to seeing uson Sunday. Arrived at 12:30 to decorate, doors were locked, called no answer, knocked loudly, still no answer. We waited outsidein 32° weather for someone to show up to open. We waited until 1:15 and made other arrangements and left a note on the door forparty guests with directions to new party location. I explained to every parent what had happened and apologized for theinconvenience. To make a long story short, I will never patronize this business again, nor will I ever direct anybody their way.Their lack of consideration for guests is all I need to know about them. No phone call, no note, nothing to explain why we wereleft standing in 32°weather with a bunch of 7yo's hungry for pizza. Extremely disappointing!! I have NEVER given a bad reviewto an establishment before, but this one deserves a -10 rating. Word of mouth travels quickly and my words for thisestablishment are scathing and pouring out of my mouth effortlessly. Food = who knows Service= -5 Never again ???? ??????????? Read more