Reviews for Chuck E. Cheese in Waldorf, MD
Not too bad. Most of the staff was friendly, and it wasn't too busy when we got there at around 5:30. Got way busier later and... then it was time to leave. Other than that, it was pretty good. Read more
I would NOT RECOMMEND anyone to visit this establishment because the prices posted were very MISLEADING and the staff member... wasn't helpful in explaining how the game worked. My family and I visited today for our son's birthday, and we were HIGHLYDISAPPOINTED. We checked out the reviews, but they were confusing so we took a chance. BIG MISTAKE! We purchased 2 bracelets ($5each) to load funds on to play the games. Now, what we didn't understand is that by paying $37 you get 120 points or 120minutes. We did 2 bracelets, so that's already $74. So, when our 6-year-old birthday boy played his games for about 15 minutesand his brother did too, they had already spent the max points or money paid. To continue to play we had the option to recharge(reload funds) onto the bracelets at a separate machine by paying with a credit card or cash for more time. You get the pointnow I hope because we were there for about 10-15 minutes and our sons played about 4-5 games each and that was it. Some of thegames were VERY BORING or TOO EASY and others took 3-4 minutes to play like the driving game. We know that we were misledbecause the attendant told us we could recharge the bands at the station but failed to explain that it would cost more money. Wedidn't buy any prizes either, because the prices were ridiculous like the sticky crawling wall octopus for $8! REALLY! Othertoys (air rocket blasters, balls, etc.) were ALL $20 and upward. The cheap stuff like plastic toys, candy, and stickers waspriced between $1 to $5. There were only 2 other families in the place, and now I know why, because Chuck E Cheese isn't thesame old place as before, and now you PAY to play for REAL! We felt so BAD for our boys because there are no longer tokens ortickets! Instead, everything is loaded onto a card or bracelet. We checked their bracelet accounts on the machine and ourbirthday boy only had 21 tickets for $37. RIP OFF! You should be ashamed Chuck E Cheese, and if you respond to this comme Read more
Absolutely LOVE this place, didn't go enough as a kid. Bring the savings out, you might need it, if you plan to play, eat,... eat, and drink! Read more
One of the worst locations I?ve taken my kids to. When we arrived it was only one other family there. I ordered food which took... over an hour for them to get it out. And that was after I had to enquire about it multiple times. Good finally came but theorder was messed up. So now my kids are sitting at the table hungry because we have to wait longer. The manager seemed not tocare at all about the situation and totally brushed it off. Compared to the other locations, they have the worst games and prizeselections. Will not be going back Read more
Havent been in a while. Kids are here for the summer and i decided to take them there. I was pleasantly surprised. The... Greeter was nice... The place was neater...it looked clean. The pizza waa hot and good. By the way, the Sweet Chilli wingsare delicious.. you must try it! Give them a try. Read more
It was an okay experience at best. Prices are reasonable however the prizes you get for tickets are not worth the trouble... warning the tickets. A small plastic Frisbee was 500 tickets and the games don't pay many tickets. To put it in perspective 500tickets cost about $20 worth of game points. Read more
This was actually a really nice and clean establishment, had a ball with my family. By far the cleanest Chuck E. Cheese in this... area. Staff was friendly and responsive. Games need to be updated but decent. Read more
Terrible customer service. When we needed help in ordering food, couldn?t find an employee anywhere. We stayed for about 1.5... hours playing games and left to go eat somewhere else. The employee who finally came out of the back looked annoyed when weasked to redeem points for the kids. Won?t be going back. Read more