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Reviews for Great American Cookies in Waco, TX

Rebecca Ward 1 year ago
1

Assistant manager ?Caitlin? is a nut job and very rude. When I asked for a cookie she gave me attitude for no reason! Terrible... staff and terrible cookies! Over priced! Read more

Ella Harrigal 2 years ago
5

The process of ordering and picking up was quick and easy. The design was exactly what I wanted!

Ashly Wilbourn 2 years ago
5

Thankful for Rachel and team for making a last minute cookie cake for teacher birthdays. They were so kind and helpful! (They... even excelled in the customer service department by laughing at my corny jokes.) Thank you for going above and beyond! Read more

Kimberly 3 years ago
5

This place is awesome. I called the day before i needed my cookie and talked to an amazing lady that helped me with my order. It... was a kinda weird order and she was amazing at helping me. When i picked it up it was better than i imagined it. This is why wecontinue to do business with this place. Thank you Read more

Sarah E. Rivero 3 years ago
5

Love this place. Super quick and friendly staff, plus they never mention about me not wearing a mask. Best sugar cookies around.... I will drive 40 miles one way just purchase their sugar cookies Read more

Marri S 3 years ago
3

Two young?s girl in the front are always rude when you ask for a bag, like it?s just a small paper bag I don?t wanna hold my... cookie out in the open. Dessert is great there just the attitude on the employees make me not care to come back. Read more

TL R 4 years ago
2

This place could be awesome We went by 2-3 times and no pizza cookie ready come on guys you are a cookie place, even with covid... and you were one of the few places open in the mall, cook the big pizza cookie and the stuffed in between cookie filling, notjust plain cookies you would have sold based on you were like 1 of 3 places open for weeks in the entire mall my kid and I wouldhave bought the 3 times we walked by each time if you are open, then be open, not just like 10 cookies out total Read more

Cynthia Molano 5 years ago
2

I tried to order online to earn points and it was not working so I called ordered the cookie on the phone. When i got there I... realized I forgot to tell the girl how I wanted it decorated so last minute she fixed it for me so sweet. When we went to ourmoms house for her birthday the cookie cake was very very very thin. It was about 1/8 of an inch thick it looked like it waspainted on the card board it was on. I don't remember those cookies being that thin. I was disappointed but the little bit ofcookie cake that was there was very very very good.???? Read more