Reviews for Bahama Buck's - Waco in Waco, TX
Went through the drive thru today & ordered a strawberry colada snow cone. Didn't taste it until I drove away. It was SALTY. Why... in the world would a strawberry snow cone ever be salty?? Tasted like it was the ice, not the syrup. Line was too long to goback. It went in the trash. Read more
This is our new favorite snow come place in Waco, for sure. We got 3 different snow cones and the kokomoca drink. All were... amazing. They have a great selection of flavors and topping. They also have coffee type drinks and Greek yogurt smoothies. Greatlittle place. The inside was not opened when we went at 8 pm though and it was pretty busy, but still worth it for the qualityof product. Read more
I'm being generous with the stars. Not even close to being as good as they were in the past. Customer service is zero but I... understand these days. It literally took 45 minutes (less time to travel there from out-of-town) to get our order. We sat atthe window 20 of the 45 and watched several employees just walk around. And then when we got it. Everything tasted the same. Very little syrup and lots of dry ice. BB, yall are better than that. Train employees, give incentives and hold themaccountable. Looking forward to better days. Read more
I went to Bahama Buck and Emily customer service was horrible. First I sat at the speaker and had t say hello for her to take my... order! Then she acting like she didn?t want to be there. I work in customer service she needs more training Read more
The shaved ice products are always really good. My favorite is the orange cream. They lose 2 stars for 1 reason and that is... service. Last few times I've been by this location there was a line around the building in the drive up window and you have tosit for 15 min minimum. Last time we skipped the window and went inside and the was no line to order. We stood at the registerfor 10 minutes and was never even acknowledged. During that time, there were several customers waiting on their order. Onecustomer finally started complaining that they had been there 20 minutes for a drink. We walked out after 15 minutes ofstanding there and waiting to have our order taken. There were 6 people working behind the counter and 3 were busy and 3 werestanding around talking to each other. If you can catch them when they are not busy they have great products but if there iskind of line, I would skip it. Read more
Cashier was ?in a rush? mood. Handed me my wave bender nice and fresh still. Ordered a mango tango and from the looks of it, it... looks like it?s been premade already since it?s liquid form. What a disappointment. Ordered a ?birthday party? that was supposeto come with sprinkles for my kid and didn?t even come with it. Paid almost $20 just for 3 items?. Cocos would?ve done betterand way cheaper. Read more
If I could give zero stars, I would. Don?t waste your time here!! My fiancé and I stopped here after having a WONDERFUL... experience in the Fort Worth location. Not only was it not busy, it took a good 15 minutes to get our snow cones. The tops ofthe cones were very short. Mine had no syrup in the middle and both had way too much syrup to the point that once you brokethrough the crust on the top, it was basically soup. It had not melted because this happened immediately after we got the snowcones. The teenagers working were completely unsupervised and more concerned about visiting their friend who dropped by for avisit and helped herself to two smoothies instead of doing their job. Where is management? Where are the adults?? Get the kidsin line. Read more
I came here to pickup a doordash order and the girls were all so nice. Excellent customer service, fun environment. GREAT WORK... :) (8-23-2022) I came here again to get the wave bender drink. The girls were super friendly and made good conversation. Theywere fast, efficient and overall I had another great experience at this store. I will be returning :) (8-24-2022) Read more