Reviews for Starbucks in Virginia Beach, VA
Im very disappointed in this Starbucks. I was taught by a manager to make my order and this is the only Starbucks in the area... that acts up when making my order. I always accept it because I don?t like to argue but I will not be going to this location anylonger. They do not know how to follow directions. I would understand if this was not the only location. But they need moretraining. Read more
My drink was gross so I asked them to replace it and the drive through woman said "We'll do it this time but next time, we won't... be able to" I've never even returned a drink to Starbucks so I thought it was an off putting thing to say to me. If the drinkwasn't gross, I'd never have returned it. Definitely will not return. There are plenty of other Starbucks Read more
Definitely hit or miss at this location. I?ve had a few friendly encounters, but the worker in drive thru this time was... extremely rude when I politely corrected him after he mispronounced my name. When I arrived at the pick up window, he stillpronounced my name incorrectly and had an attitude as if I was the one who made the mistake. Not only that, but he proceeded totalk about it with his co-worker. This location needs better customer service. At least the other guy seemed to have somemanners. Read more
It?s a hot drink. Can we just put a stopper on the drink? It costs maybe $.50 to make. Spilled over me and the food on order as... I got out my car. Starbucks, you have to be better than this. Not only does my wife not have her coffee but the food items areaffected and this is $25 down the drain Read more
It's Starbucks. The drinks are the same. The sports centers are nearby, so the drive-thru gets hammered before and after events... on weekends. The indoor area is really nice; large, lots of seating options, and clean. The staff is friendly. My chiefcomplaint is that if you're a walk-in, you're basically going to wait 15-20 mins for a specialty drink even if you're the onlyperson there. The web orders and drive-thru orders seem to get priority. I like to waste 30-45 mins while drinking a coffee, butwhen the first 20 mins is spent waiting for it... I just don't want to hang around that long. I try to only go here when it'sslow. Read more
I order ahead on the app in the morning sometimes before work and this particular guy there purposely says my name wrong even... after I politely correct him. I pull up to the window and he has this attitude look on his face when I pull up. He stillmispronounces my name (it?s not even something hard joan but pronounced Joann) as if he?s challenging me on how I should say myname. It?s very inappropriate that Starbucks would want their employees to treat someone this way. It has happened 3 timeswithin the last two months. Read more
I have found my new favorite Starbucks location. Located in landstown by Zoom Room, not to be confused with the other Starbucks... near chipotle. The building is fairly new, but it is also huge! They have a meeting room with a large projector that can berented out for business meetings or small gatherings. The inside has tables and a large set of booths in the center. The tablesare nice , and there are so many that it fits a nice group of people comfortably even in todays conditions.The staff here isfriendly , accommodating, and pretty fun. Starbucks are often clean but I saw two people giving this place a wipe down while itwas already spotless. I ordered a vanilla sweet cream cold brew with sweet cream foam on top. Of course it was delicious. It?salways good to find a Starbucks that knows how to make your favorite drinks right, hopefully as I keep coming back they make itgreat consistently. Definitely pay this Starbucks a visit and take a trip inside to see how deceptively massive it is for aStarbucks! Read more
We used the drive-thru and everything came out great and set us up perfectly for our trip home. They were even happy to add on... the pup cup we almost forgot! Read more