Reviews for Popeyes Louisiana Kitchen in Virginia Beach, VA

I'm a long time popeyes fan, but there is a shortage of stores in VB. I've tried to go (drive-thru only) 3 times prior, but... after waiting 20-30 minutes, I left! This time I was determined, ended up waiting 40 minutes (5th car), then got home and wasshorted 1 piece (breast I requested). Also the $9 popcorn shrimp was awful little dried up crumbs! Read more

Poor service crew are slow boat prep all customers order. Taking 45minutes to an hour to get your order on the drive through.... Need the management change the style of work flow to get the customer satisfied not to wait for so long. Thanks Read more

Every bad review about this place is correct. Placed a mobile order for convenience. Read this sign that was posted and tried... the door. They locked the lobby and said I have to wait in the drive thru line (10 cars long) in order to pick up my food that Ialready paid for. An hour and a half later I receive my mobile order. I check that there are 3 items in my bag and move out ofline promptly. Once I?m home passing out food that?s when we discover that they didn?t include the spicy chicken sandwich Ipaid for and instead gave a double order of fries. The food isn?t that good. If you really want some chicken and aren?tdesperate enough for KFC maybe you can try Bojangles? because the attitudes received and the time wasted are not worth thetrouble. Read more

This is the most ridiculous business I've ever had the displeasure of interacting with. I'm an Uber eats driver and they have... the longest wait times and today they have forced everyone to go through the drive thru, including mobile orders and deliverydriver orders like Uber eats, grub hub, etc. It's insane and they are so unprofessional and also, they are slow. They walkaround as if they don't care about the customers and while I appreciate the daunting experience of working the service industry,urgency and customer care are huge parts of the job. Get it together. Y'all making me lose money. Read more

The food was great, service was good but it was a really long wait at least 40 minutes but I've been trying for the last couple... months to get chicken and it's always so damn busy, it was the shortest line I've seen in a long time. I understand they'resupposedly shorthanded. I pray that it gets better for you. Read more

Yikes! I love the franchise however this one in particular is horrible. Ordered online to pick up going through the drive tru.... When I arrived the drive thru was all the way to Panda Express! I waited in the line for 30 minutes only to advance two carlengths. When I called to try and cancel the order I was told that I should've had patience. Highly recommend NOT coming to thislocation. Read more

Long lines! Cold food. What?s on the menu they don?t sell 8pc shrimp dinner. Manager at window seems as if she don?t like her... job. ???? get a new one. Treat ppl w respect. We just hungry. Please clean up and smile. They need to remove this meal sincethey not honoring it! Read more

Wow. If I wasn?t blocked in by the way the drive thru is routed, I?d of drove off long ago. Instead I was stuck in the 4 car... line for 20+ mins. Finally ordered and got my food. Cold fries and a flat soda. Awesome, my 30 min lunch is over already. Don?twaste your time here. Not worth the headache. Would be one star except the lady taking my payment was very friendly. Read more