Reviews for McDonald's in Virginia Beach, VA
My MOM'S favorite coffee was what she wanted on her birthday so we came straight after morning service.
Food was served quicker than usual, but fries were lukewarm and soggy, like they'd been sitting for awhile. Guess that's why it... was quick Read more
Been a while since we've eaten at McDonald's, so stopped by for dinner. Our food was fresh and hot. The fries were great!... Service was fast and the staff was friendly. We'll come back again. Read more
Put in an online order for pickup. Burgers and sandwiches were fine but all of our fries were half full at best. Not even sure... they were half full, not to mention the fries were not even fresh. It kind of makes me wonder what other corners they might becutting food safety wise. Read more
Food was good as only McDonald's can be. Had little kids with us so we wanted to sit at a table that has interactive lights, but... it was dirty. I asked someone behind the counter if someone could clean it and she seemed exasperated and told me "l will whensomeone is available" then hollered at someone else to go clean them. This might be one of those shortstaffed situations butthat doesn't mean it's ok to be short on the service attitude... Read more
Terrible drive thru service. Young lady at the delivery window (6/6/22 evening shift) could care less and admitted her attitude... is careless. She handed me slushy drinks at 3/4 full so I asked to confirm this was correct. She looked and just shrugged at mebefore saying, "I don't know, I guess the base (ingredient) is empty." She did not offer to correct or provide new drinks. Iasked her to notify the person taking orders and payments to advise the machine was out before taking money for same. She justlooked at me cluelessly and so I asked, "Don't you think that's the right thing to do?" Again, she looked at me blankly and saidnothing except smirked and laughed. At this point I wasn't certain if she was being sarcastic or plainly could care less aboutgiving her work and coworkers the decency of at least appearing to care about their customers. People like her, I would neverapprove minimum wage increases for fast food services such as this. Ridiculous to demand increases in wages and act like this. Iknow businesses are experiencing staff shortages, but at the risk of losing business for this experience, I'd forego hiring lessthan qualified persons altogether. When I asked for the manager in the yellow shirt to approach the window, a young, Hispanicmale approached and had a similar careless attitude AND could not even look me in the eye to have the basic conversation oflooking at the drinks to confirm. When I gave feedback on the young lady's attitude, he just kept looking away and shrugging. Hetoo did not offer to correct the drinks. I pulled out of drive thru and checked my meal. Lo and behold there was some form ofsludge appearing like grease mixed with other things on the carton of my burger. It was thick and beyond gross and so I turned back to the payment window to show same and get refunded. The young man at this window was helpful and acknowledged hiscoworkers' ineptitude and apologized for the poor experience. As this McDonald's has lost my busi Read more
Don't just check your bag to see if you have everything, but actually check the sandwich itself to make sure you have meat
One of my son pancake was hard besides that quick make n. Fast grub hub service