Reviews for McDonald's in Virginia Beach, VA
For the life of me I can?t understand why my steak and egg bagel came with globs of TARTAR SAUCE!! I?m disgusted! What kind of... establishment is this?! I?d give ZERO stars if I could! Save your money folks, don?t eat here!! Read more
I pulled up just after noon. The lady taking ordered was very nice and polite, but everything else is downhill from there. The... second window had a lot problems with efficiency and speed. They couldn't handle 4 cars¡!!!!!! Never going here again. Took me 20 minutes to get to the window. Then another 10 waiting for the order, after I got pulled up into a parking spot Read more
Without a doubt during the summer season this McDonald's being located just off of the exit of 64 and 264 in Virginia Beach and... on birdneck road is one of the busiest We've encountered in sometime. Stopped by this morning at around 9:45 to grab a quickbreakfast before heading out on our daily trek. the drive-through was wrapped around the building and the inside was as equallybusy. But guess what, the overworked and underpaid staff we're doing a great job. Even as busy as this place was, the insideseemed clean enough and the staff were friendly and tried to be as helpful as they could to various customers complaining thatthey didn't get their order correct. One thing we have to remember McDonald's is not what it used to be, at 1 point in time itwas basically just for teenagers to work at while going to school or maybe a part time job for someone. But now it seems thatyou see more and more full timers from the labor market. I applaud the people that work in fast food especially at a place asbusy as McDonald's, Of course I think prices should be increased slightly so they can afford to pay their workers A better wageespecially in an environment as tough as a McDonald's is Read more
If I could give it no stars, I would have. Worst experience I have ever had. We waited 1 hour for our food. At first I didn?t... mind but then I realized that the drive thru was continuing to move so they were more concerned with getting those orders outprobably bc it affects their store numbers. They should have stopped taking orders until they were caught up but didn?t. Thething that got me mad was that the GM lied and said they were filling orders as they came in. Totally untrue bc I watched thecars in the drive through and they were getting their food within minutes. Read more
Wow total Kaos it seemed. Pulled up for a quick mobile order of a couple mcflurries. 20 minutes later i walked inside to check... on them, another 8 before I was even acknowledged. Just to be handed 2 half melted cups of swirled colors from the melted M&M'sin the creamy soup I was handed. I forgot there was a reason I've stayed clear of this location. They are definitely consistentwith slow service, not a care that the order was wrong or how long it takes to get your order together. Read more
This location has consistently terrible service for the last 5 yrs. ice cream always out and today no different. Instead of a... sign stating that , they let u order and pay and wait n line again for a refund. Happy meal today had apple slices that were abag of rotten juice and when I took them back , they handed me more from a hot bin , not even refrigerated like the health deptrequires . And for the burger in happy meal , no option for adding cheese to the dry burger. Everything was a terribleexperience today !!!! Read more
If i could give this a negative star I would!!! The worst customer service i?ve ever had in my life!!!! I was just here... literally 5mins ago!!!!! And I ordered a quarter pounder, Is this even a quarter pounder?! Like seriously?! I?ve waited 25 minsfor this???!!! You gotta be joking right?! And the freaking cashier is so rude!! Can you please train your employees. Read more
This McDonald's is a very busy place. I eat here often so there are times when everything is great...but there are also times... when little things are wrong, which ruin the experience that your taste buds were anticipating. The little things are: I orderedStrawberry Cream Cheese pies but get apple. Or you receive your sandwich without cheese when you ordered it with cheese.Although these experiences are aggravating, overall I guess it's okay because I keep going back. ??????????? Read more