Reviews for Long John Silver's in Virginia Beach, VA

The lady at the window was incredible! Friendly. And super happy.we loved the service she provided even tho it was thru the... drive thru Read more

Tried the new coconut shrimp. Honestly surprised at how good it was. I found myself enjoying it quite a bit and the coconut... flavor on the shrimp was noticable without being overpowering or treating artificial. I would definitely order them again on arepeat visit. My only two critique is the building definitely shows it's age, things appear VERY old inside. There is also animmediate small of grease and oil when walking in, but hey most items are fried. Read more

I was so dissatisfied with this order... I drove 10 miles to get LJS, and asked to have my order cooked fresh, all they did was... reheat it. The crust was so rubbery I had to pick it off my chicken. Horrible experience, never again. Read more

I went to the drive-thru Friday night around 8:45pm the customer service wasn't good the guy was very rude. The food was old. I... call on Friday night after l made it home no answer left 3 voice messages no return call.l call back on sat morning around 1045am l finally spoke to the store manager Cindy l let Cindy know what happened she tell me to bring the food back is the only wayit would be replacedd l didn't have a problem bring it back. I wasn't able to bring it back on Sat. l called all day Sundayagain no one answers l wanted.to let someone to be aware l will be there after l got off work on Sunday. It was replaced thefish was hot and the fries again my chicken was old l didn't bother to even call again about the same issues. l did asked thestore manager Cindy for the corporate office information she told me they're going to tell me the same thing. If this is howyou conduct business you don't have to worry about me returning or wasting another dime at your place of business. No peopleskill at all. Give better customer service or go back to the training school to learn how to work for the public manager andemployees' needs it. Read more

Friendly service but didn't get all of my order. We went there late on Friday night, got home and didn't have the coconut shrimp... I paid for. By that time they were already closed. ???? Read more

I ordered a number 11 that comes with 2 fish , 1 chicken , 3 shrimp with 2 sides and drive back to my job site to eat. when I... see no chicken your employee was fast to get me out the drive through line. maybe your company should be focusing on making theright orders its not always about speed. I paid around 15 dollars here just to get over charged. place wasn't even busy I wasthe only car in line place business was slow. lost a customer and I will make sure no one I know return or goes to thislocation. Read more

We don?t stop for fast food very often but decided to stop at this long John silvers location for some fish and fries. The staff... was very friendly, and Lorenzo did an awesome job of cooking up our fish, fries, and hush puppies with just the right textureand a nice crispy outside. Nice dinner! Read more

Linda has given her finest customer service that could have ever been given. Then she is also cleaning the dinning room clean.... This team was directed. By Candis. This is the shift to come on if you require the best. Keep up the most excellent work. Read more