Reviews for IHOP in Virginia Beach, VA
We stopped in after doing some shopping. There weren't that many tables full. Our server was polite and took care of us. My wife... likes the Colorado Omelette and I had the sampler. Having pancakes as a side with virtually every breakfast is okay but anoption or two would be nice. We generally take the pancakes to go as it's just too much to eat in one sitting so more than onemeal from each order. There were issues with trying to pay on the app and our server didn't check back until I flagged him downso being more attentive would be nice. We figured he must be fairly new. Worth checking out. Read more
The food was amazing. Service was not bad. My T-bone steak was nice and thick juicy scrumptious and hot. I am extremely happy... with forks,knives, butter, syrup and get this A1 sauce!!! In my bag. Great job IHOP TOWN CENTER! Read more
Blue haired manager let the waitress get walked all over by customers and didn?t care at all. She tried her best but he just... kept being dismissive and running to the back while customers were waiting to be seated. I?ve been waiting at the check outcounter for 15 minutes while he jerks around and the waitress is overwhelmed. He does not have management experience and shouldnot be leading a team. Read more
I went to this particular IHOP once for breakfast and the next day at 4:13am lol I'm pregnant so those cravings are real. The... first time I went the food looked and tasted rushed. My Belgian waffle was falling apart. I ordered grits that were extremelywatery but I doctor it up the best way I could. The hash browns and scrambled eggs were re good but my turkey bacon was burnt.The second time I went they had literally only one person working and operating everything. She not only took my order butcooked my food and put her foot and ankle and toes all up in the Sirloin steak that I ordered! I'm not a big fan of steaks fromIHOP but when I tell you she made it like she knew how I wanted it and I ain't never met this lady a day in my life. Her name isAngel W. Shortly after someone did walk in but Angel w was holding it down, serving food and taking orders she thebomb.com.Thank you Angel W for your hard work. If they don't tell you, You are VERY appreciated. I appreciate you. Y'all was the onlyIHOP that was open near my house so I went and I'm so glad I did. Me and the baby slept so well after finishing our food! Read more
Service gets NO stars. It was horrible. We should have taken heed from the family that walked out with all of the food on the... table untouched. It was about 15 min before our server greeted us. Then she messed up our order several times. Even afterreminding her of what was ordered. The cooks actually had to come and assist more than once. Management was nonexistent. Theportion sizes were off. The hashbrowns took up far more space on the plate than the pancakes did. I think she mixed up orders.At one point, I thought I was on kitchen nightmares or something. When it finally ended, our bill was incorrect. Given theabsolute chaotic experience, our bill should have been $0.00. It takes a lot for me to complain about service and not tip, butit really was horrible. Not only should our server find other employment, outside of service, so should the manager of thatestablishment. There is absolutely no way I would go back. Read more
Sub par service. I got served my coffee after waiting all the way up till when my food came out so it was forgotten I had... ordered any I guess. Other guests around me who sat down after me got helped with everything before us so I guess we landed atthe wrong IHOP. Hashbrowns was a soggy patty looking like a flattened chicken patty. I ordered the Sirloin tips and eggs andthere is little to no onions and mushrooms and most of them are burnt. Eggs were basic with cheese. I've have way better. Read more
The restaurant was clean, the server was friendly and attentive, and our food was delivered quickly. I did not like strawberry... crepes as they were tough/gummy and coated in a fake-tasting ultra sweet strawberry sauce. However, the eggs, bacon, and hashbrowns were all good. The thirteen year old said the chocolate chip pancakes were good, and they did appear fluffy. Theemployees seemed to have an odd dynamic with each other at times. Overall, this was a clean IHOP with fast and friendlyservice. Read more
Waited 45 minutes for order got half my stuff. Waiting for refund. As I was on phone waiting for manager could hear what I... assume was a manager talking bad using highly aggressive terms towards a server. The problem isn't the servers it is management.I'm usually calm and cool headed but this situation Is unreasonable. Only good thing I have to say about the place is lady whohelped get me refund was very reasonable and if I rated the place on her beauty she'd get 5 stars . Read more