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Reviews for Chick-fil-A in Virginia Beach, VA

W BB 2 years ago
5

I visited this location to return a salad that was incorrect. I had someone pickup a Cobb salad for me. Hours later when I... picked up the salad. I thought it felt and looked like it was lighter than usual. After I cut up the salad to get ready to eatit fir lunch, I realized what was missing - chicken. I went back to the restaurant and fortunately, I believe the person whowaited on me was a manager. I explained what happened and showed him the receipt. He showed me that the order was for a CobbSalad Base. I nor the person who ordered that would not have request just a base (no meat). He placed an order for another saladand after a few moments, I was on my way. Why did I give this location 5 stars? I was later informed that the person who tookthe order initially was new. Also because the manager gave great customer service. Yes, I was inconvenienced, but everyone makesa mistake and we have all been new on a job or something at some point. Read more

Lanny Pricer 2 years ago
1

Menu prices are badly out of date, assuming it?s not a bait and switch ploy. All take out sandwiches I ordered were from $1 to... $2 higher at the drive through than as reported online for that specific store on that specific day. Disgraceful. I questionedthe young man taking my order and he was surprised and had no explanation. I wonder how much we and others have donated to this?gimmick? during the pandemic when we ordered more often? Read more

Sam Pisani 2 years ago
5

Everything you expect from Chick-fil-A. Friendly service, immaculately clean dining areas. The chicken was great, and even the... fruit cup was fresh. Read more

southernsibe 2 years ago
1

I've eaten at Chick Fil A for years, taken my kids to the play area, met friends for lunch. The company has a reputation for... treating its employees very well, fairly and equitably. The manager at this store is named Octavia, her managerial skills aresub par. Her communication skills are non existent and her disgust at the job and the people she has working for her is obviousin everything she does. I have even seen this manager have a baby strapped to her chest while working in the line. I knowchild care is expensive, but how on earth is that OK??????? It's worth going to another place, or driving out of my way, tonot go to this store. Read more

Tyler Sawyer 2 years ago
1

Don?t bother ordering ahead. It takes longer than waiting through the line. I?ve tried it multiple times. Easy 15-20 minute wait... AFTER you arrive. And the food is always cold for some reason. Their curbside used to be awesome but they stopped doing that. Ifyou do order ahead put it in through the drive through. Still takes forever but at least your food is hot. Read more

Kayla Norman 2 years ago
1

I WOULD GIVE THEM A ZERO IF I COULD ! I bit my chicken tender and a piece of hair was in my mouth! A long black piece of hair. I... have locs, so it didn?t come from my hair ! Then I asked for a refund and I?m still waiting on that. This is unacceptable andI?m just OVER It. Read more

jody korman 2 years ago
2

This Chick-fil-A seems to have a problem with their portions. The Mac & Cheese was half filled and the 4-piece Chicken strips... were as small as my thumb. The box looks like it has a 2 piece, not a 4 piece. For $9.15, it?s not what I paid for. This is the3rd time this has happened. No one answers when you call to complain. Today was just like the past 2 times. Time to start goingto a different Chick-fil-A. Update ...went again today, even worse. . Read more

Maria Leewaye 2 years ago
1

The worst chick fil a I?ve ever been to. They always mess up my order. I ordered a market salad with a spicy cold filet and I?m... given a market salad with grilled chicken. I asked for a large drink and was given a small. Asked for a chocalte milk and wasgiven white. Workers here are lazy and never enter orders correctly. Save your money and just drive to the Haygood location. Read more