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Reviews for Chick-fil-A in Virginia Beach, VA

ken adkins 1 year ago
3

Chicken not great I have eaten better I thought it would be crisp I should have gone across the road to Popeyes

Josh Hughes 1 year ago
5

Like every other Chick-fil-A, this location has continues to impress me with their quality of food and service. However, they... are still retaining each employee's uniqueness which improves the atmosphere of the location. If you walk into this location youwill be greeted with a genuine smile and folks eager to ensure you have a pleasant experience and want to come back. Read more

Shantél Arnold 1 year ago
3

Normally CFA is great but this location that just opened back up disappointed me. I got cold old food. Didn?t eat my fries they... were very cold and hard. I haven?t ate all day and i get this $10 meal that was not good at all, best thing from the meal wasthe tea. Read more

Tim Leffel 1 year ago
5

Always good. Still the fast food industry standard for food and customer service.

Cole Patrick 2 years ago
2

Have gotten incorrect order/missing items consistently for 2 years now from this location. Food is always great, service is... always friendly. But I'm talking 8 out of my last 10 orders from here have been wrong item, no sauce, or missing items. Read more

Paul Bryce 2 years ago
1

Never ever I mean ever again my wife loves this place knows her by name. The other nite order a meal for her said large she made... it a medium. I said to her ill pay the difference. She said no ill just give u light ice .u will not get my money here anymore.I hate hate hate HATE this place. Not the 1st time with a problem but it's the last time Read more

Mike Dennis 2 years ago
2

The only fast food place I've seen that has a stranglehold on condiments. Want an extra ketchup? Get ready to play 20 questions... on why you'd like extra. Would you like more than one packet of salt or pepper woth your order? Too bad. I mean, what do youexpect for such affordable prices? It's only $10 for a sandwich, fries, and a drink. Read more

Drew Petzold 2 years ago
4

This Chick-Fil-A is located in the Parkway Plaza Shopping Center, which is located just south of Lynnhaven Mall. The place is... pretty easy to spot along Lynnhaven Parkway. I have been here several times now, and my most recent visit was on December 26,2021. On my first visit on December 18, 2021, it was pretty busy. I had ordered everything online through their app, so Ididn't have to do any payments there. The biggest thing on the first visit was the line was backed up quite a bit. It wasbacked up into the main road in the shopping center, so it was blocking traffic that wanted to go elsewhere or were leaving theshopping center (for the record, there were two lines). After spending some time in line, I told the order taker I had an orderfrom the app and found it quickly. With a few taps on his end, that was it. After that, the two lanes end up merging aseveryone ends up going through the drive through lane. Once you merge, Kimberly was there to print out the receipt andcontinued on. Once you get to the window, there were a few out there getting the orders. They ask for your name and if theydidn't have it ready, they had you go down to the end until it did come out. For this particular order, I had gotten theGrilled Chicken Club with Pepper Jack Cheese, large fries, and an 8 piece grilled nuggets. The grilled nuggets were for thedog. On this most recent visit, I pre-ordered ahead of time again through the app. This time I ordered the Grilled ChickenClub with Pepper Jack Cheese, large fries, and a chocolate chunk cookie. The cookie was free as a birthday reward on the app. The line this time was not as crazy as the first visit, so it was pretty quick this time. The overall experience was mostly thesame as the first one. The only difference is after I got home, I realized they gave me the wrong sauce as I had chosen theSweet and Spicy Siracha sauce, but got a honey mustard one instead. Overall, I can tell you that the food was really g Read more