Reviews for Little Caesars Pizza in Orem, UT
I just recently went an picked up a pizza an breadsticks through the drive thru.. it recently opened for the day so I was... thinking everything would be fresh an warm. They ended up giving me a day old pizza with breadsticks that were hard as rock.I?m extremely upset. ???????? Read more
Pizza is fine. Just as you would expect from little ceasars. However, the service is not good. They are so under staffed that... what should have taken 20-25 minutes took 40. Also the order tracking on the website when you order is not even close! Read more
Normally I don't complain about my food. But,I had ordered the last two times and first time my order wasn't ready, and was told... to wait outside and they would bring it out to us. We waited over 40 minutes longer than said, then I went it to see if it wasready and my pizza was cold and still doughy when they handed it to me. The second time I ordered 2 pizzas online again, it saidit was ready, I went in to go pick it up and they didn't make either one and told me that they couldn't make them. Theyshould've called me from the online order to let me know that they weren't ready rather than making us wait. Read more
Usually had average experiences with this location. But, I ordered a hot and ready pepperoni pizza at the drive through. They... told us to pull forward and wait. Waited a WHOLE HOUR. Went inside, no worker came to the front even though there were multiplepeople waiting in the lobby. Finally went back in later and they cut a pizza and gave it to us. Side note: we wanted to orderItalian cheese bread, but they said they didn?t sell it. And when we went in and finally got our pizza - all they were workingon was making Italian cheese bread. Ugh. Read more
I asked for a pizza with no sauce. They said it would be about a 10 minute wait. We waited for close to 30 minutes and the pizza... came with extra sauce. I would have just told me they couldn?t make it without sauce I would have taken it instead of making mylittle girls wait 30 minutes for their food Read more
Being courteous to customer service needs can be the ultimate pick and choose on whether somebody comes back to this location or... not. Unfortunately, when an order mistake was created due to some sort of website glitch we received an order that wasinaccurate to what was put in originally. We came back to correct the problem, hoping staff on site would have the time tocorrect the issue. Take back the pizzas if needed and remake them. They said that they could not and that they were too busy. Wedidn't make a big hassle out of this, although we decided we won't be coming back to this location. We hope staff learns alittle bit more about how to be courteous about certain situations because sometimes even looking at things a little bit anddeeper detail. Honestly, even when it comes to a pizza can really make a difference on whether or not somebody orders a wholebunch for a party or comes back time and time again. Other than that, the pizza was good, just wish they correct the order! Read more
EDIT** Tried calling at 7:25pm to get a refund no answer,, was on the phone for 20 minutes just rings*** Very disappointed, this... is the 2nd and last time we try this location. The pizza tastes as bad as it looks. It taste like it's been sitting out forhours. The crazy bread was not crazy, it didn't have butter ornl cheese on it, we ordered 2 and they looked the same. They werecold and it was just a waste of money. Very disappointing for this pregnant lady Read more
This is the worst customer service I?ve ever received. I went through the drive thru and order 2 pepperonis and a three meat... pizza. They tell me it?ll take 10-15 min to make the three meat pizza and I said okay that?s alr. I waited an hour for thispizza that isn?t cut. I?ve worked at a pizza place before and would be there alone and I can make pizzas faster than this place. Read more