Reviews for McDonald's in Vienna, WV
Food was great service was a little slow but that's due to being short staffed
Frankly I am upset I ordered two happy meals and im not very happy. First I have to go inside after getting my food through the... drive thru and get my chocolate milk,which they forgot and then I decide I wanna see what toys I got in my happy meal and guesswhat SUPRISE NO TOY. Now I understand you might think why as a 19 year old do I care about the toy in my happy meal. Well thewhole point of a happy meal is to feel happy no? How am I supposed to be happy when I can't play with my limited edition blackpanther 2 toy and enjoy my nuggets. Now I have to sit and eat my nuggies and be angry. 1 star Read more
My daughter and grandson and i were in there today. We misplaced my daughters car key. The people working were so helpful. We... searched for 30-45 minutes one of the ladies checked cameras??maintenance and my daughter took the trash out piece by piece tosee if it was in there. When we were certain it wasn?t in the restaurant iy had to be in the car but where when we had justaboit gave up one Of the ladies came out with the key it had went in behind the couch. They did not have to keep looking. Butthey did. Im very thankful for all of the prayers today who helped us look. The restaurant was also very clean and our order wasout promptly and correct. Read more
2nd update = local manager can NOT CREDIT or REFUND the duplicate charge! They gave me an email address so I can contact someone... who "might" be able to help. Apparently all this MESS is due to new McDonald's APP!! It's a "third party" thing!! 1st update =bank account is showing 2 pending charges for original mobile order $20.17 !!! Plus, called and was told they do not givereceipts for mobile orders that ended up with substituted items?? They took my name and are to tell management I will be intomorrow to see if they will correct my charges. HORRIBLE!! Updated App, placed order... they didn't have 2 items that were onNEW app. The items that replaced those items were much cheaper yet... NO reduction of charge PLUS NO receipt given!! Hubby hadto go inside and wait to even get ANYTHING. Save yourself a headache and do NOT go there!! Not sure I will use the NEW app againas apparently it is not accurate. ???????????????? Read more
Not one to complain; but they were awful. Lied about having receipt paper because he charged me $7 more than what I ordered.... Gave my friend a recipet and hers was right. Forgot multiple items. Went back and couldn?t get help. This was the night shift on7/20. Poor management as well. Read more
Man, the breakfast sammiches got smaller but eh, I need to.lose some weight anyways. Staff is always friendly. We stop here... for coffee or tea and maybe some breakfast as we head out to fish. Food was hot and made like it should be. Read more
Okay McDonald's... what is this? I've worked fast food so I never complain because I know how it is. I come through here all the... time and it's always good. But today I received the most disgusting sandwich ever. You can see by the pictures. That is supposedto be the crsipy chicken sandwich.???? yall can do better!! Read more
This is the slowest, most unprofessional mcdonalds in the MOV. They take forever with orders, drivethru, inside dining, and... pickup. Half the time you stand at the counter for 10 or more minutes, before any employee even acknowledges you're there. Thislocation needs work, a lot of work on customer service. Read more