Reviews for Papa Johns Pizza in Vienna, VA
I was honestly a bit skeptical ordering from here due to the negative reviews, but I was pretty hungry and in a rush. I ordered... a small pepperoni pizza, 8pc wings, a papadia and some garlic knots. I didn't wait to long. Everything was great and the foodwas very hot. I would definitely go there again ????. Read more
If I could give a 0 star I would. I have never written a review for anything, but this Papa John is something special. After 2... and half hours of waiting for a delivery, the pizza arrived cold and all the slices ran into each other or top of one another,like it was thrown around. This is not the first time this has happened and we had to deal with a rude employee that callsherself the manager. Horrible service. Read more
Absolutely the worst pizza I have ever had ...the crust tasted like cardboard, the cheese was so mediocre my son took it off his... cheese pizza...the sauce tastes different than any I have had as well...I just have never had the ingredients in pizza tasteterrible. And for $50...ugh I should have read the reviews first. Read more
Honestly I?m not one to put in a complaint, but this whole situation ended up being bizarre. Order a pizza and a drink, with two... side dipping sauces. We were quoted the typical wait time, and it being a Saturday night we expected to wait. The waiting wasn?tthe issue. The issue is what arrived after waiting over the quoted time. Or rather, what didn?t arrive Our drink and two sidesauces were missing. Ok, annoying but I could over look it. But the pizza wasn?t even cut! It was just thrown into the box. Notsliced up, nothing. Manager offered to have the drink brought with the next driver but at this point I?m not holding my breath.Will not be ordering from here again. Read more
I love papa johns pizza. I have ordered pizza multiple times from this location, but twice the pizza has not arrived and status... showed delivered. Once they sent pizza with wrong toppings. Hence the two stars. Read more
I haven?t been to this location in over a year because I had bad service. I decided to give them another try and was highly... disappointed again. I was not greeted upon coming in to pick up my pizza. The delivery driver just looked at me, and then Inoticed that the person working the register was just sitting down hidden in the corner. I was offered no apology for waitingfor about 10 min. Bad service one time.. fine, but a second time, that?s unacceptable. Read more
Every low google review is for a reason. Looking over domino branches generally in google, you would find an average rate of 3... star. Frankly speaking that is really poor, the rates normally reflect the service and quality. Our experience: it takes around3 minutes to our place, they charged 3 dollars for delivery which is really a joke, we are more than happy to tip the drivers.The pizza came after more than one hour and considering the distance and how hot pizza got here, we can clearly see the delaywas caused because of the kitchen. Hope you can receive these feedback and try to improve service quality. These reviews wouldresult in losing customers. Happy customers are less likely to leave a review. Read more
What?s the point of calling in an order if it?s not going to be ready when you get there? I gave more than enough time for the... pizza to be prepped, I come just to wait another 20 minutes. It was like they were just starting the order when I got there.Worst papa johns I?ve honestly ever encountered. Read more