Reviews for Domino's Pizza in Vienna, VA
3 out of 5 orders are delivered very very late, where we end up reordering from another replace and it arrives before our... Dominos order. Once, the Tracker said the pizza is delivered and it was never delivered. I got a coupon via email as anapology!!! Read more
The Domino?s pizza in Vienna provided excellent customer service. I had asked for uncut pizza, upon arrival, the pizza had been... sliced. Without any hesitation from the young man at the register, they were able to not only make new pizzas, but also did notcharge for the order. Much appreciated. Definitely recommend this particular branch! Thank you!!!! Read more
I don't share others' experience. Brian (app shows who made it) made my pizza last time, and it was very fast, delicious, and... well made. He was polite and had it ready for me in no time. I'm a vegetarian, and generally eat healthy, so I rarely orderpizza, but in the past, for years, ordered frequently from here for my son. They were always punctual, and he never had issues.In fact, only once did they make a small mistake he didn't even complain or bother about, and they fixed it as soon as theyopened the box to double check, and saw it didn't match the description 100%. Which, again, he didn't even really care about orspecify. Of course, it's not a fine NY or Italian pizzeria. It's Domino's recipes as they should be. We get what we pay for.But for us, we felt that they always gave us plenty for our money in this store. Read more
Seriously, i am so disappointed. I used to order and eat from Domino's in McLean, but Mclean messed up my orders a couple time.... I reached out to customer service via emails but i haven't got any responses. So I started ordering from Vienna location. Iordered one thin pizza and marinara sausage pasta. Pizza came half cut like square and the other half like pie cut. I'm soconfused. What's worse is my pasta. They didn't cook properly. They didn't add cheese on top. The pasta was so dry andinedible. I trashed the whole thing. Such a waste of money. Read more
I will complete this meal with some Pepto to prevent consequences? I got stinky rotten mushrooms. Don?t trust your eyes your... nose will tell you what is going on. Mushrooms decay fast, and can turn into dangerous poisonous food. I thought the ham wasbad as rotten mushrooms and rotten meet tend to smell somewhat similar. It is the mushrooms? I was hungry, I denied the smell Isense on the first slide. As the marginal satisfaction decreases half the second slide I was not able to down rate the rottingsmell. So, Brian has no sense of smell. My first and last order from this store. Bad service attitude. I offered him toretrieve the pizza so he can smell (maybe) but what he has put on it Never to buy in this Dominos again. That is why the rateis 3 stars? no wonder. Still he tells me that he is zeroing my bill. Google should show the tendency on ratings to see if thequality is declining or improving. That is decent but not apologies he rudely told that I am trying to scam him: fine if hedoesn?t return the 41.75 of the pizza and the tip he got; I will see it in the balance but I really don?t care. I am not he cancome tomorrow to withdraw the pizza. I don?t have time to waste to take it to the store. Enough time took me this unpleasantexperience. If you like quality customer service go elsewhere. Or if you don?t want to risk eat poison? for real rottenmushrooms are truly perilous and could get you very sick. Fingers cross I didn?t eat enough toxins, though admittedly I have adelicate stomach and I can?t really eat anything going bad or improperly cleaned. Read more
Awesome pizza. There are a cheaper pizza restaurants. But Domino's worth it. Really enjoyed the food. The only complain that one... of the pizzas has a burnt slice. And the lady on the cashier wasn't so friendly. Read more
Ordered from here and everything tasted old and expired. I didn?t even eat my pizza. The wings and the Parmesan bites were all... nasty tasting. I called store and no answer. The sauces tasted old as well. I actually got sick to my stomach once I tried thegarlic sauce. I wasted money. And I?m so disappointed in the service I got from dominos. Read more
Delivery Orders routinely are missing items. It is frustrating to have some family members eating while others are waiting for... the driver to go back to the store to retrieve the missing items. Beware. Read more