Reviews for Chick-fil-A in Vienna, VA
Similar to many other Chick-fil-A chains, good quality, polite cashier and staff, clean store, fast service even during lunch... hours in a busy day. Read more
Worst Chick-fill-A I?ve ever been to. Completely disorganized, late and incorrect orders. Many folks walking in to retrieve... their mobile order only to be turned around by telling them ?sorry I don?t have anymore of what you ordered?. Verydisappointing! Read more
worst. experience. ever. we stopped in on our way home from vacation. the worker that took our order on her tablet was rude as... HELL. she was downright nasty and snapped at me every second I tried to order something. they were in such a ?get in and getout? mood that they overall did not care about the service they gave. food was okay. they forgot our sauces and pretty muchthrew us out the door. i understand it?s fast food and they were busy during the time we were there but this service wasterrible. will never return. Read more
Worst Chik Fil a ever. This is the first time I had my order messed up. Ordered a salad the did not give dressing I asked for or... forks. I also ordered 12 chicken nuggets they gave me tenders. Never going back again. Chik fila take action Read more
As far as fast food goes, Chick-fil-A is the best. Plus, the service is courteous and fast. There are attendants robing the line... with mobile order taking/pay devices so that when you get to the front you are already done. The chicken is always tender and Ilove the waffle fries. Read more
I like the people in this location, I really do, they're always welcoming and nice BUT I don't know why like 50% of the time... there's a mistake in my order. Usually is when I ask to add bacon on my sandwich, sometimes I'm lucky and I get it, sometimesI'm not. I just stopped requesting this and paying for bacon that I don't know if I'm getting, I thought that was a solution,LOL! Well, I was wrong. This time was the chicken strips, I paid for 2 orders of chicken strips, 3 and 4 counts... What did Iget? One order of chicken strips and one of nuggets that I didn't order and I don't like. Their chicken strips are life, theirnuggets, not so much. At the end, I ate them, it's a hassle to go all the way back when I'm already at home BUT it'supsetting... I would understand if this were a rare coincidence or if they were busy, you know, we're humans but my order beingwrong like ½ of the time I go there it's too much, they were not even busy. Read more
First time at this location (and haven't been to many in Virginia). BUSY lunch rush during the week. Not a drive thru which I... didn't even think of (thanks, Texas). Employees walk in the line and take orders as usual. A spicy Southwest salad and 8 grillednuggets was well worth the wait. Read more
Don't bother calling if you're trying to order catering. Called 5-6 times in the past 24 hours, every time it goes to a... voicemail. Left a message with my order asking to be called back. Called again just now, someone picked up, then IMMEDIETLYhung up. What's the point of having the option in your phone system for catering if you're not going to pick up the phone orget back to customers? Read more