Reviews for Sonic Drive-In in Victoria, TX
Is Easy ice really that hard? I understand auto pilot and forgetting, but when you go back and literally just bring me the exact... same soda with the same amount of ice and run away as fast as you can, it?s offensive to both of us. Really disappointing. Ifyou can?t handle customer service you shouldn?t be in the field, Erick. Customers aren?t stupid, we just don?t come to have anargument. Probably not coming to this Sonic again. Last time I had to ask repeatedly for my ordered and paid for sauces anddidn?t even get the right drink. Read more
Great food and service was fabulous. Our order was correct and we happy customer. Great customer service.
Love the new Sonic app.. Half-price drinks anytime you order thru the app. Have plenty of staff around doing what? Idk.. our... carhop Jackson seems like an extremely hard worker running back and forth delivering orders with a smile on his face the wholetime. We decided the app and Jackson are what earned this Sonic the 5 stars. Read more
Got a good Blue Coconut Slush to quench your thirst for a hot day at work
Was very disappointed with the food I purchased. Called back and was told I needed a receipt to get it replaced. I did not... receive a receipt after I tipped the carhop. I went back and was ready to complain. A worker remembered me being there less than30 minutes earlier and I brought back the food I was given. He found my purchase order and replaced it, then even tried to giveme a tip. He is not part of the management staff but he should be. Hats off to this gentleman. He just saved this Soniclocation a customer. Read more
It's good, just wish it didn't take them 10 minutes to bring me my drink and they weren't even busy
Took 16 minutes to get 2 drinks thru the drive thru had ordered extra ice neither had it asked for a cup of ice to add to both... drinks they brought me a small cup said that's all they could give. Very unpleasant. Won't go back to Sonic on Hwy 59 Bus. inVictoria Tx Read more
Never waited so long & every kid that walks out to deliver. Is moving slow & looks completely lost!