Reviews for Panago Pizza in Victoria, BC
Good price. Not good at estimating pick up times. I am going to add an extra fifteen minutes to their guess if I ever decide to... go back. Read more
I love panago BUT Pizzeria Prima Strada's pizza are MUCH better and now panago's pizzas are the same price or more expensive.... Why on earth would I pay specialty pizza place prices for chain pizza? You guys have got to lower your prices... Read more
Things I want: Pizza on the weekend while I drink a beer. Things that are impossible to buy some how: Pizza from Panago. Guy on... the phone: "The store by your house closed at 8pm" Me: "Is there another panago near by?" Guy: "There is one 5km from you, butthey wont deliver, you can drive there" Me: "No I have been drinking" Guy: "Use uber eats, or door dash, its only like 15$more" Me: "I'm going to call literally anywhere else" Read more
Got 2 pizzas bone dry, called head office they sent remakes, location owner called my personal number qnd tried to to convince... me to cancel remakes and was upset when i didnt. Love panago but this location is horrible, pizza hut and oreganos are justacross the road Read more
No longer offering delivery. Will sometimes still take order but just not send. Has happened numerous times now. Spoke to... customer care repeatedly, they could care less. Won't allow delivery from other locations even though they are in the samearea of town. Had panago themselves tell me I should just pay the extra and use a 3rd party delivery company. Read more
Apparently this is acceptable. Very disappointed. Other locations always put lots of cheese and sauce. What was this?
One of my pizzas arrived with incorrect toppings and I thought missing my dip, I contacted customer service and they offered to... send me a new one and give me a $5 credit, ok awesome, mistakes happen they were willing to fix it. But then 5 min later I geta call from the actual store from a SUPER rude person telling me that I wasn't missing a dip and the pizza was not wrong. Iexplained that I realized the dip hadn't actually ended up in the cart so no I wasn't missing that but the pizza was definitelywrong. They basically called me a liar and only agreed to send a new pizza if I proved to the driver the 1st one was wrong, wellnp because it was. I've spent hundreds at this location (pizza loving family of 4) and hadn't tried to return a pizza before,but there were no apologies, no decent customer service, just complete attitude like I was trying to scam them. Well thanks tothem being so unbelievably rude over about $20 they've now lost thousands in future business. Read more
Best Panago on the island by far. Very friendly staff.