Reviews for Fountain Restaurant in Victoria, BC

Good Food, semi-okay service. Takeout on Friday night, yes busy everywhere. I had placed my takeout order online, and was at... the restaurant on time for pick-up. Stood at the cashier/hostess desk for 5+ min before someone acknowledged me. People werebeing seated from behind me even though they had only been there a minute. I would suggest they just acknowledge people waitingwith a "Hello, we will be with you in a moment". Nothing worse than feeling like your an inconvenience to them. Lots of othergreat restaurants that would like my business. Read more

The food tastes is alright but after giving a tip, they tried charging me for soya sauce packets. I don?t understand. Not only... did I purchase a meal, I purchased extra stuff on the side. But the lady gave me attitude for asking for some packets of soyasauce. I felt terrible for asking. Read more

I noticed this restaurant was always busy so decided to try it out and was pleasantly surprised. I personally love the fried... rice and the ginger beef. The lemon chicken is very good. Tasty Canadian Chinese. Would have given it 5 stars but it can beslow to get the food and the staff is kind of curt. Asked for chop sticks and was given a fork, handed it back and got chopsticks. I thought it was funny. Read more

Standard Chinese restaurant, you should expect good food and not good service because you won't get it here. Authentic Chinese... customer service 100% ???? Food was good, bbq duck and the steamed ginger chicken was so fresh. Unfortunately I found hair in myfavourite dish, spicy calamari and the gailan was old and chewy, tofu too salty and chicken was so chewy we didn't eat it. youget free rice and red bean dessert after which I think is decent deal considering everywhere else charges for rice We didn'tcomplain because as mentioned above no service plus they were so busy you're kind of forgotten once your orders are done andyou're dining.. very Chinese ???????? Read more

Food is good but if you want Chinese food delivered Fountain Restaurant falls short. We have been ordering in from here 4/5... times a year for about 15 years. Mid summer 2022 we wanted to get some real fine western style Chinese food but was told therewas no delivery anymore only pick up or 3rd party delivery service that charges a fee and expects a tip. So that's it for thislong term customer, no more tasty Egg Foo Yung, S&S Chicken Balls or their superior Crispy Fried Beef. Bye bye to Fried Rice andChow Mein the way it should be done. Of course if you eat in or don't mind picking the dishes up then you are in luck. The foodis still as good as the finest restaurants found in Chinatown. Give Fountain Restaurant a try if you haven't already, they'vebeen here forever. But no mo delivery my gastronomic compadre. Read more

Customer service has been the absolute worst I have experienced. If you want to be disrespected, this is the place to go. The... moment we entered the restaurant, the server spoke to us in a demeaning and rude tone and said, "SIT DOWN!". Once we sat, theserver was impatient and displayed a demeanor that showed that she was not happy to serve us. She was full of unnecessaryattitude. When she brought the pop, she slammed it on the table. My wife left the place in tears. Avoid this place at all costunless you want to be treated like trash. Read more

It is the worst restaurant i ?ve ever been to until now. I went there for dinner and the restaurant made me so disappointed.... First, the waitress was unhelpful and unfriendly, when we tried to ask to know more about their food and she seemed unpleasant.Second, the food was also not good. The picture shows my leftover food that i couldn?t finish. The taste was bad. It was a wasteof money Read more

Look at this fried rice (crying). Plain rice more tastier than their so called fried rice! (Made with rice too much oil and egg... and shrimp) Noodles! This is something without any taste. For those disgusting food we had to wait for 40 minutes but exceptionhurts. Worse chinies food ever. Customer service below 0 Stay away and save your time and money Read more