Reviews for Dairy Queen Grill & Chill in Victoria, BC

The 4 stars for the food is for the desserts ONLY as I personally have very little experience eating actual food there as it's... not exactly top quality. The atmosphere of the restaurants always seem a little run down although are clean just a little boringmost likely due to never receiving any renovations in the past multiple decades. Read more

They sold us the ice cream before it was frozen thoroughly and it was a hot day so...it was quite a mess. The blizzaed was... soupy. If she'd turned it upside down it would have fell on the floor. We went back with the receipt and they replaced theorder. ???? Read more

Terrible service. Made 5 different mistakes on a very simple order. Had to put the French fries in the air fryer in order to... get them edible. Won't be back. Read more

the last few times i have gone to this dairy queen location have been horrible. i?ll order a large cone/sundae and get this size... of a small. the ice cream was so skinny and barely went over the edge of the cup. the DQ sundae always was taller than the cup,i was finally fed up enough this time that i asked for a refund. i should not be paying for a large and receive a small. i wouldnot recommend going to this location, they over charge for the amount of ice cream you get. i will not be returning. Read more

Wow! Fast food? Nah, it took over 16 minutes after placing my order (without counting how slow they were at actually putting the... order into the system and getting my money). I had to get someone to find what had happened. It wasn't even that they werecooking food for my order. It was just a shake! How many seconds is that supposed to take? Also NO whip cream whatsoever normuch of anything really. TERRIBLE! Read more

Our last trip to this location will be our last trip ever to this location. Service was slow, and frankly pretty awful. Food... took forever, they forgot my order and served 5 or 6 people ahead of me (you could see it on the screen)...Blizzard was theworst I have had, ever. Pretty much a $6 cup of plain ice cream. FML Honestly I will normally cut some people some slack, or bemore understanding...but this was terrible. My advice, avoid this location. Plus side, after forgetting my order, she atleast made them rush it and acknowledged the issue and apologized. Props for that.. Read more

Worst dairy queen experience I have had. Ordered the 6 piece chicken strips with large fries and gravy and a pepsi and also... ordered a medium cookie dough blizzard. When I got home I realized that there were regular sized fries in the box. Not a bigdeal. I'll get over fries. Kept my blizzard for later and then went to go eat it and there were no cookie dough bits in theblizzard. I'm sorry but you take my money and give me not what I ordered. That is pretty poor. Not to mention when I was at thestore there were more confusion about other people's orders. Whoever is running this place is not running it well. Read more

It's a pretty good fast food stop. Nice sunroom area and the food is usually top notch for being a Dairy Queen.