Reviews for Big Wheel Burger in Victoria, BC
Just tried this place for the first time. Both burgers were red and totally undercooked. They must have nowhere to sit at Big... Wheel so I guess they had to sit on our food as well. Read more
I'm never disappointed with their food and it's usually very fast too. They have a different burger on special every time I go.... Always delicious and the burgers are big too. You can ask for extra garlic aoili and burger sauce for dipping, so good! Read more
The food was pretty good, pretty messy too! The vibe of the place was so cute, and loved the animated menu and the donations... going to various charities. The only negative thing was the cleanliness of the staff. We saw a guy repeatedly rubbing his noseand then touching the food and another cleaning with chemicals then going back to handle food, without changing his gloves. Read more
First time visit today, had a gift card burning a hole in my wallet. Great burger, perfectly cooked with generous fresh... toppings. Had the jalapeno cheese fries, the sauce was well distributed and was on every deliciously hot bite. Didn'tdisappoint, we will be back soon ! Read more
In my past 3 experiences Big Wheel had been fantastic, but this time the all dressed fries were way to heavily seasoned and... shouldn't have been served. We ordered pick up and didn't notice until we got home.. The entire bottom third of the container isjust seasoning. Very disappointed when the food has been so good in the past. - I feel the owners response here isinappropriate, when this was an obvious mistake staff made/should not have served, I shouldn't be told I should have spent mytime to return to the store and get it replaced. The issue is that this should not have been sent out in the first place, thisrealistically cannot happen without staff noticing. When 1/4 if my experiences are bad, I think it's worth leaving a review. Read more
Food is unreasonably expensive for what it is. The burgers are not outstanding taste wise, just average. The fries I got... takeout with my burger were under cooked. I shouldn't have to go home and cook them in my air fryer. The front staff on theother hand is very polite and friendly which is always nice to see. Read more
Great burgers! Love that they do GF buns and take caution when preparing the meal. The garlic fries are sooooo good too
The food is always good, the service is super hit or miss. Went for an online pick up last week, texted them to say I was there... as the sign outside suggests but no one responded or came out with my food for over ten minutes. I finally went in after twoother people collected their orders. I would understand if it was busy and got missed, but there was no one in the restaurantand employees were just chatting. Would be easier if it was just expected to go in if checking the phone for orders is toohard?not the first time the service has been like this Read more