Reviews for Baan Thai Wok & Bar in Victoria, BC
I had eaten at this restaurant a few times but recently ate a chicken based soup that tasted great going down but not so good... coming up. I had food poisoning within 3 hours of eating at Baan Thai, and spent an entire night on the toilet and threw upregularly, and my body was shaking for 6 hours. This was my only meal that day after breakfast 71/2 hours before I ate at BaanThai and so it was easy to point to the cause. After this experience, I quietly went to the counter to explain what happened andI was told that the manager would call me back. This did not happen. I went the second time and again this did not happen.Finally, I went the third time and was told go to CRD inspection and that I would not get any compensation for my meal. I willdo this to protect other unfortunate customers who choose to eat here. I was told by the manager that dozens of people wouldhave been sick if I was sick, this is simply not accurate. Poor hygiene hand washing, food handling, or storage can affect oneserving of food. I expected a call back and my money back for my soup. I received neither. As a former Minister of HealthyLiving in Manitoba, and a person very familiar with food handling, I am shocked by this restaurants unprofessionalism. I do notrecommend this restaurant ever. Read more
App is terrible, it always says our order can't be processed before the restaurant closes. Obviously this is not the case when... ordering at 530. Called our order in. Went to pick up and they can't find it. The only reason they get 2 stars is that the foodis actually quite good. Take out is always a disaster. Previous times we have been missing rice and other parts of the order.Won't be ordering from them again not worth the frustration. Read more
Tried gluten free Satay - Grilled chicken skewers. Very nice and sweet. The place wasn?t busy on a Wednesday afternoon,... attentive service ???? Read more
I had really good experience. I went to broadmead branch today evening . Amy was polite and friendly. Food was amazing. Loved... Drunken noodles and spring rolls. They are worth trying. I also want to thank Amy for being down to earth and amazing. ???????? Read more
We order from this location generally 1-2 times a month, primarily take out. In the past we have had no complaints and feel... satisfied. We usually order the "Mild" spice option for the dishes we choose. Today our food was very bland without muchflavor. Salt seemed to also be absent. I would have given a 1 star review but the noodles were cooked well. Read more
I frequent here often. Their food and service has always been spectacular. They don?t deserve to have less than 5 stars but I... do want to mention that one time their chicken wings were fried in old oil. It was dark brown as opposed to the golden brownI?ve been accustomed to and smelled burnt. However, they did comp me on my next visit. On the next visit, I found the chickenwings on the bland side. I hope these were off visits because I love their chicken wings! Read more
I personally really liked the green curry, with the coconut milk it was very flavourful. Other than that, got there around 9pm... so the place was quiet, the environment was nice and clean, service was good as well? would recommend. Read more
From the welcoming ambiance to the exquisite cuisine, my experience at Baan Thai was phenomenal. The staff are very... knowledgeable about the food they are serving, and it was clear to me that customer satisfaction was their main priority. 10/10,will definitely be recommending this place to my colleagues & friends. Read more