Reviews for Smoothie King in Birmingham, AL
Smoothie was good. However, I ordered the curbside pickup, and when I arrived, I waited in the only curbside parking spot for 20... mins after calling four times (spaced time b/w calls) with no answer before going inside to get my order. I do not mind walkingin and getting my drink, but if curbside is an option to order, it should be possible to call the store when you arrive. Theremay be cases where a person may order curbside, such as older individuals, people with mobility and vision problems, parentswith children in the car, etc., that order curbside for accessibility, ease, and eliminating barriers they may face to walkinginto the store. Some are able, like me, but others may not. I write this not because I am upset that I had to walk in but sothat others who face the barriers I listed above may not share this same experience. Please be mindful of those you are servingand the obstacles they may face/why they might have ordered curbside. Read more
Simmy was incredibly kind and helpful tonight! I?ll be coming back just because of his great customer service. Also, the... smoothie was delicious. Read more
The people were very kind and the smoothies are always the best in Birmingham. Hands down. I waz SO HAPPY to find one closer to... our usual travels. THANK YOU SMOOTHIE KING!!!! Read more
My experience with Smoothie King was great. Jalen had a smile on his face when you walk in something that you don't see offer... now, I was treat like a customer he had me try the veggies smoothie and it was good. I went the next day and got the sameveggies Smoothie. Jalen deserve a star and raise . Keep the good work up . Read more
My second job ever when I was 16 was at Smoothie King. I?ve been ordering smoothies from the Vestavia location for at least 2... years now with no issues. Just this week on 2 separate occasions my smoothies had large pieces of plastic in one and today Ifound smaller pieces of plastic in my smoothie. This is unacceptable coming from a company that promotes a healthy lifestyle.There needs to be some kind of quality control on the products that are getting to consumers. Read more
My wife ordered two smoothies. The cashier took our name and the name was on the receipt. The first part of our order was given... to the wrong person, because it was called out by type of drink. The second was call out by name. My wife said to the personmaking the drinks that one was missing. The person making the drinks said well I already called that one out 15 minutes ago. Mywife replied well someone else took it. With a piss poor attitude the girl said ,"I said I was going to make you a new one. Theperson making the drinks had short hair and was heavy set. Not sure if it was a boy or a girl. That person needs to learn how tospeak to customers. Read more
I usually don?t leave bad reviews bc I get sometimes we just have bad days. My service here is normally fine but today, whoever... was working 11/14/2020 4pm was so rude. She took my order then continued to leisurely clean the back counter (not where she wasmaking my drink) I literally sat there for 3 minutes while she cleaned half the back counter and then decided she?d make myorder.. I worked in service industry for 20 years, and even if you?re having a bad day.. you don?t make your customer wait whileyou?re doing side tasks :/ Read more
Please train staff to greet paying customers as they enter building , instead of trying to fix the register for 5 mins without... an acknowledgment. It's rude to say the least. Do better. Read more