Reviews for McDonald's in Vestavia Hills, AL
Double cheeseburger Patty#1 somewhat cooked on the outside and raw on the inside. Patty #2 was fine so we turned it into a... single with cheese Wait for food was good and staff was good. Did not see the outside until we got home. Read more
Scam artists! Half the time when I order through the app they tell me the "system timed out" and my payment did not go through,... even though I have a receipt and can show my card was charged. They want me to pay twice and I refuse to do it so an argumentensues. From reading the reviews it appears I'm not the only one they try this with. This used to be my favorite location butthe after the disgusting treatment I have received I will never go back. Read more
Came in at 5 pm to eat. Cashier didn't ask me if I was dining in or taking out.. was giving a bag instead of a paper tray and I... ate in the restaurant wandering why my 10 piece nuggets were thinner and smaller than my 20 piece nuggets that I normally get onSundays for my kids. The 20 piece Sunday nuggets are usually large and plump and delicious. Also I didnt like coming in on aseparate evening and being Said that I need to use the self servers to order, takes too long, when the cashier area has aworking ready register and a worker to take my order, I should have a choice. The drive thru on Sunday noon and morning shiftsare great. But my 5pm Saturday and evening Friday the day before visit wasn't. Read more
Always a good experience at this location. I do the curbside and they are always prompt and friendly. Store grounds are well ... kept, service is timely and ordering is easy. Read more
Every single time. 4 visits for food with items missing and the one time I get all the items I have this problem. I?m just... about done. Never stop here for food except single Ice cream purchases because if you order two they get them wrong. Read more
1. Pic employees cars taking up all right side parking places. 2.No one in store. That's how I know employees cars. 3. O! Except... this - Homeless person allowed to sleep in store. Others issues. Owner please contact me? Read more
I frequent this McDonalds at least once a week with my grandson. Yesterday I had my daughter with me, after she left Brookwood... Hospital. The employees are so pleasant, especially Pam!! The food is always hot and my order has never been incorrect.Yesterday I met the owner, Jami, who introduced herself as she brought our food to our car. I highly recommend this McDonaldsover any in Homewood! Another visit: I visited my favorite McDonalds today and was VERY DISAPPOINTED!! The service wasterrible in the drivethru. When my grandson and I got home we saw my hamburger was PLAIN, French fries had no salt and werecold! We did not have any napkins, he received a blonde Barbie after I said he was a boy!! The girl at the window has nopersonality!! She acted like it was an effort to give us our food! I hope the owner reads this, because this is not up to myMcDonald?s standards!! Read more
Me at the drive thru: ?hi I have a mobile order? Lady: ?quiet mumbling? **Silence** Me: ?it?s uh..tv83? Her: ?HOLD ON MAAM... ????? Me: ?okay sorry??? Her: ?pull through ????? Rude as hell and for no reason?? Speak up. My first interaction withsomeone this morning was being yelled at when I didn?t even deserve it. Also, aren?t you supposed to ask for our order numbersfor mobile pickup anyways?? Read more