Reviews for Dunkin' in Vestavia Hills, AL
when it's good, it's good, but when it's bad, it's REALLY bad. If they don't hear you, they make you something anyway and just... hope you like it. Jale'ah is RUDE. felt like I was ordering at a bad McDonald's. Read more
Veterans Day 2022 I received 2 French Crullers. So light and tasty...delicious. thank you, jon
We stood there for 10 minutes, not one employee greeted us. There were 3 employees and no customers in the store. Will not visit... here again. You must ALWAYS make your customers feel like they are welcomed to be there. Read more
Went in to get one single donut for my four year old son. The manager stated we had to order on the kiosk. I stated that the... kiosk does not work. She replies someone broke it? I stated I have no idea but we only need one single donut. She stated she wastoo busy to sell my son one donut and that we would have to come back when the kiosk was working. Pathetic Read more
I went through the drive through today and asked for a ice vanilla latte and she said pull up to the first window and there... wasn?t anyone there. This is the worst latte I?ve ever had there is no vanilla in here and there?s barley any oat milk. I willnot be coming back here again. Read more
Manager did nothing to make sure my experience went well. Super big disappointment as I have worked in the service industry and... I?ve received far better service from far better establishments. Won?t come back. Read more
This place is greatly understaffed. I have placed an online order about 10 minutes before I got there and it still wasn't ready... when I arrived. It was just 2 coffee muffins and apple juice. Instead of getting coffee muffins, I received some cornmuffins. This is not 1st time that it takes extremely long for simple orders. Please hire more people!! Read more
The service was really good, but the kiosk hadn?t been updated to reflect what was sold out. I ordered a pumpkin spice latte and... a muffin, and was informed after that they were sold out of both. The cashier offered to swap out the drink but didn?t offer toswap the muffin so I overpaid for my meal. Read more