Reviews for Panera Bread in Vestal, NY
Stopped in today at lunch hour with a college soccer team. Was able to put the order in an hour ahead and everything was ready... right when we arrived. Very smooth process, extremely friendly staff that were helpful from start to finish. Highly recommendthis Panera!! Read more
Ordered on kiosk and waited 20 minutes for 3 sandwiches and 2 soups to go. We were wondering if an employee fell asleep or... maybe they just took their sweet time . The food was ok but just a step above Oscar Mayer cold cuts. The only good things hereare bakery items and drinks and soup. Not staff fault but supplies used are just not quality food. Read more
Panera always has pretty good food. Love the bagels, soup, mac, and flatbreads. The prices are incredible though. A simple... lunch can cost you almost $30! A Bummer, considering that some things (many things?) Like the macaroni and cheese are justprepackaged and microwaved Read more
Well the place just isn?t what it use to be. Ordered full size Cesar salad had to ask twice if the made a mistake and gave me a... small. No Parmesan cheese on it, very little chicken. Quite honestly a pre packaged salad at wise is bigger, half the price andjust as good. Save your money it?s not the same restaurant as it was a year ago. Read more
The Cobb Salad looked great in the photo on the website, so I decided to order it. Below is a comparison photo of what I ordered... and what I got. They don?t even resemble each other. The last 6 times I ordered here, they didn?t get my order correct. It?sastonishing really. It?s not that hard to get a simple order correctly. They really don?t care. Forget to include one thing,forget to include the other, it?s literally something every time. I did call the store to speak with a manager, no return call.I then wrote to Panera website. While at first they seemed interested, they ended up sending a cut and past email to me thatdidn?t have anything to do with my particular problem. I surrender, six tries is enough. I?m done. I?m looking at these twophotos (comparison of what I ordered and what I got) and the difference is shocking. No mention of this in their email to me. Iown my own businesses. When a customer tells me they had a bad experience, I am grateful they took the time to let me know. If Idon?t know something is wrong, I can?t fix it. So I appreciate it when they do. I let other businesses know when something iswrong. I never want anything free, and turn down any offers for that. My intentions of a complaint are not then confused withsomeone looking for something for free. I?m not Update.. it?s ten months later. I have chosen to continue to eat there..usually take out and eat at home. Fifteen times in these ten months since I write the review, and not a single order has beencorrect. It?s astonishing really. Today, they left one sandwich out of our package. We are driving the five miles there andfive miles back? not and ?I?m sorry?? not a ?Apologies for the inconvenience?.. not a refund for the sandwich (which I don?t askfor).. not a nothin.. they simply do not care.. they gave up long ago. Read more
I have been going to Panera bread for quite awhile. The new management is great and doing a amazing job. There is a very... noticeable difference in the quality of performance. The new management is very friendly and keep the atmosphere enjoyablewanting me to come back often. Read more
Stopped in for breakfast at 8am for breakfast on a weekday. Was dead so my order was ready pretty quick. The staff is friendly... and the restaurant is clean. The dining area is about mid sized with plenty of seating but very few private areas if you want tobe secluded compared to other Panera Bread's. Read more
Ordered for pickup at 6:30pm, it said the food would be ready at 7:05pm. Arrived and waited until 7:50pm for my order. Extremely... unacceptable to tell you at that moment when you arrive that they are backed up. I know it happens but the app should?vereflected this and gave me an accurate pick up time, if they did I wouldn?t have ordered. Read more