Reviews for Burger King in Vero Beach, FL
You have to wonder if Owners / Managers read these reviews. Service really matters and the service is not good at this Burger... King. Also the never seem to have ice cream when you want it. Read more
Don't go here! On two different occasions, after ordering two food items, I was told to pull up to the stop sign or in front. ... Both times there was no one behind me. I asked the person who brought the food out why I had to pull forward when there wasn'tanyone behind me. She said something about the timer and trying to make their times better. I ordered a cheeseburger andreceived a double cheeseburger with bacon on it. I supposed someone else got stuck with my simple cheeseburger. The only goodthing about "pulling up" is at least the food comes out warm. The two other times I went and received food immediately, it wascold and barely edible. Never again. Read more
As a general rule they get my order wrong and I have to go in and have it fixed...but this time PERFECT. They did make me pull... to the stop sign and wait 12 min. No one ever behind me ......because I worked fastfood in hs I assumed (yes I know)it was thetimer..so the wait was the reason for the fewer stars. Read more
We received fresh food as asked. The lady taking the order was Alissa. She has excellent customer service skills. She apologized... for the wait. We had a question about the coupon, she answered it without any issues and with a pleasant tone. Thanks Alissa. Read more
They cheat the system to make it look like they're doing a good job. They'll ALWAYS ask you to pull up front for your food even... if you only got a kids meal. This is so their "times" aren't messed up by people waiting a very long time for their food. Iordered chicken fries and a kids meal. It took over 20 minutes for me to receive my food AFTER they had already asked me to waitin front. An employee came up to me TWICE with the wrong order and was rude when I stated what my actual order was. The staff ismessing around, laughing, and partying it up in the back while everyone waits outside. There were a total of THREE cars waitingin front for their food. ALL of us got cold food. Do not come here, this BK is the reason I never eat at BK. Read more
At least for mornings, over had random odds over there past six months or so. I stop by here a 3-4 times a week in the mornings... but I usually only get something once every week or two. That's how frequently the drive thru is inoperative. Whether it's"the computer is rebooting, it will be 30-60 minutes", "we don't take credit cards right now" (offers cash) then "we can't makechange", or just their most common hit, serving one car at a time. Easily 3 out of 5 stops there will have one car at thespeaker when I pull up. It will sit there anywhere from ~3+ minutes to me driving off and who knows. When I wait or it's onlya few minutes, they pull forward... All the way to the window as there's no one else there usually... And I pull up to thespeaker and wait. And wait. The longest I've sat there, aiming to prove a point to my copilot, was 17 minutes. Usually Ileave after 5; minutes or so, however if I get a "WELCOM BURKING HANG ON" I'll typically stay to term, which is usually in the3-8 minute time frame. Someone needs to either pay these people enough to care or weed out the bad seeds causing such nonsense. This wasn't an issue a year ago, and you only ever saw that friendly full figured woman that was always quick and cordial. It'sweird that having more people working the drive thru made it so much worse. Read more
For once our food looks like advertised and was delicious. They were running slow tonight but I think they were short staffed.... That's why 4 stars other than that I'm happy. Read more
I've been to this location only twice and both for breakfast. The first time my food came out super quick, to quick. You could... definitely tell the sandwiches were pre-made and wrapped just waiting to be ordered. I went this morning and the sandwich wasokay, still wasn't fresh but edible but the hashbrowns... ???? they were burnt and so nasty. Do not recommend this location atall. Read more