Reviews for Swiss Chalet in Vaughan, ON
So I just went thru drive thru and ordered double leg dinner with fries as my side. No drink and no chalet sauce. I was asked... again if I said no chalet sauce which I replied yes (no sauce) I gave $20 and received 85cent change with no receipt. I thoughtthat was kinda high and sure enough I just checked online and my order should have been $17.85. The female who took my orderedlooked confused when gave me my change too like she couldn't add maybe. Also no cutlery or ketchup. Ask for your receipt peoplewhen pay in cash. Read more
Ordered here for a work lunch. There were 9 orders for almost $250. They got so many things wrong. Missing a pie, missing x2... stuffing, and missing x3 orders for chocolates. And we all got a roll when we said no roll. It was just too many things. Iwouldn't order from this location again. 1 mistake, fine. It is clear that either there is no one in charge of checking theorders before they go out, or that person needs to switch roles. I'd order from the other location next time. When I calledthey did bring the missing items which was fine for the chocolate and pie, but when it was missing meal-items like the twostuffings, its kind of pointless to get after you've eaten. We always get our work-lunches from Swiss Chalet. Definitely won'tbe using this location again though. Read more
Service a bit slow (not enough servers) even with house robot servers. Got one of the orders wrong (but fixed it quickly). Food... was good, but the washrooms need better urinals, suggestion would be to have them automated as well as the paper toweldispenser. Read more
We had a horrible experience taking out from this location. We checked the take-out menu present in the restaurant and decided... to order chicken wings. When we ordered at the register, the employee working there provided a different price in comparison tothe price listed on their take-out menu, and when they were informed that their prices listed on their take out menu isdifferent the employee and manager refused to change the price to their listed one. The manager then showed us the prices on thedelivery menu, and told us that those were the prices. If someone is ordering take-out, they would most obviously check thetake-out menu, and if their prices are the same regardless of which menu, that should be clearly stated, which was not done. Ifprices are being changed, they should be updated on all of their menus, especially ones which are provided at the counters. Thecustomer service we received was unacceptable, as this is an error which was made by staff. I would not recommend ordering fromhere, as there are other restaurants that serve better quality food, and provide adequate customer service. Read more
Horrible experience with take out I wish I had a scale to weigh the chicken they put on my sandwich lol fries were wet and... greasy this place seems to do this every time I?ve been 3 times and definitely will not be coming here again. State of kitchenand floor was disgusting food all over the floor and one of the girls at the register was picking her nose just before giving memy food good thing I didn?t see her prep any food. Save your money and go to McDonald?s across the street? Read more
Food is never fresh. Coleslaw is always dry and without flavour. Chicken tastes old and flavourless. Fries are mushy. Don't... waste your time. Swiss Chalet used to be good, now it's a joke. At least they gave our money back Read more
Haven?t been here for a while but I had to come during thanksgiving. ???? The new chalet poutine has to be my new favourite item... here. It combines all your favourites; chicken, fries, cheese curds, and of course chalet sauce! Highly recommend that new item.???????? Read more
I have purchased take out from this Swiss Chalet location a number of times. The food has always been fresh and delicious. It?s... always ready on time. I constantly choose this location over others in the area. Read more