Reviews for Subway in Vaughan, ON
Good location, staff is not so friendly. When the owner or manager is working the store runs much better imo.
Staff is not at all cordial with us felt like forcefully doing his job.
The most horrible experience I?ve ever witnessed. I walked inside to use the washroom before my purchase as there was a line and... the manager started to bang on the door multiple times within 2 minutes. Very unacceptable and very rude manager. Read more
If possible I would give before zero star. I placed an order via the mobile app and went and picked it up. The employee which I... assume is also the owner but forgot to put chicken teriyaki on one of the subs and made it vegetarian. When I went home Irealized the mistake and I followed up by filling out a survey. The owner emailed me back with the rudest customer service -first he claims not to believe me and stated he checked his surveillance cameras to make sure that the sandwiches were madeincorrectly. Then he informed me that of the four sandwiches I ordered only one was made incorrectly. Which was not true all ofthem were made incorrectly it seems like the employee got confused and made them all the same while all of them were different.When I had entered the store and I told employee I was there to pick up the order he had asked me are all the same and I hadtold him very clearly they are all veggies but with different variations. Going back-and-forth with the owner via email hepromised me one of two things either I can come to the store and get a free chicken teriyaki foot-long sub or I can have themoney refunded back to my card and that is what I chose because the store was not in a convenient location for me to driveback. It?s been over two months and I have still not gotten my money back I have emailed the owner via email many times andstill no reply. Clearly this is a fraudulent restaurant and they do fraudulent activities promising to give your money back andthen never doing it and then when you try to contact them they don?t answer. I have attached email proof where I was veryclearly offered a refund which I never received. If anyone is thinking of going to this place I strongly suggest you do notbecause it seems like this is a very shady place and honestly I would not even want to support any business like that where theowner or the employee are such horrible people it?s not about the money it?s about the principle and value and the Read more
Terrible female server. Refused to serve because requested extra lettuce and screamed in front of a stranger who was passing... kisses to her in public while she was busy in burning bread...No work ethics. Met the owner once and loved his attitude.. Read more
Great location to grab a quick bite, as the customer service is amazing here. After waiting in line the associate apologized to... me for the delay even though I did not mind waiting since she was the only one working at the time which I found to be reallynice of her. Highly recommend this location. Read more
Associate Sonia was closing the store as we approached at 9:45 pm on a Wednesday. She could have ignored us but she was very... accommodating and opened the store back up for us despite having mopped and put everything away. 10/10 would eat fresh hereagain. Read more
Bread wasn?t grilled and toasted as I mentioned in my pik up order. Sauces wasn?t enough ether. Instead of keeping in reach of... customers staff kept baby chair on back and washrooms closed. Read more