Reviews for Burger King in Vandalia, OH
If I could give 0 stars, I would. This place is comical. I stood by the counter waiting to order for about 7 minutes. Counted 5... people working, 3 with headphones in. There was 1 single person in the dining room. No one came to take over my order. Walkedout. I don?t expect much from fast food restaurants, but I do expect to have my order taken.. embarrassing. Read more
Went to the drive thru last night during my lunch break. The girl at the window was very unprofessional/rude. Nobody in line in... front of me and still waited 10 minutes for my food. I paid for a large order of mozz sticks and was given a small order ofonion rings instead. The food was inedible because not only was it a hard burnt hockey puck, it was also ice cold. Not even roomtemp. I called after I got back to work and didn't even get an apology. The girl on the phone cut me off and just said "bringback your receipt and we'll give you new food". Which I couldn't do because I went on my lunch break from work. Included is apicture of what I had to spit out after my first bite. I'm pretty sure I got food poisoning from the small amount of my mealthat I swallowed because I've been in the bathroom ever since. Avoid this burger king. Read more
I wrote off burger King a long time ago for several reasons including customer service and never having whatever special they... were advertising. Since moving to vandalia I decided to give the company another shot. Vandalias burger King seemed to do prettygood. In fact I go there regularly without a problem. Today I went in, ordered a number 4 with a milkshake and an 8 piecejalapeño bite. They never asked me what I wanted to drink just automatically put me down for a coke, I had to repeat 4 timesincluding at the window when I pulled up to get my food that I wanted a shake for my drink. She took my $14 and with the shakein her hand told me to pull up to the door, out of their drive-through to wait. No one was behind me, why!? Why would I have topull up. 10 minutes of waiting later I try to walk in to retrieve my food or my money back but the lobby was locked. In themeantime 4 cars came up to the speaker to order and then left without ordering anything. I tried to call, no answer. Went backthrough to the speaker and they actually did answer. My food was sitting in the window the whole time. Got home and I have asemi cold sandwich and no fries for my #4 combo meal. Tried to call again and no answer. Looks like I'll be writing off thislocation too Read more
Walked in and walked right out after getting discusting looks and basically told straight up to my face that they weren't taking... no fkn orders.You dont do that ok, if you are so discusted by your job or dont like it then dont do it, but treating people thatway wont get you nowhere. I just finished delivering 189 packages and just wanted a quick meal, TACO BELL down the road were sonice Thanks to them for saving the night! Read more
Waited 10 mins at the drive through speaker. No answer. Drove up to window, saw a guy standing there. No head set on just... looking off into space. Could see one other employee without head set as well. Parked infront of service window for 5 mins withno acknowledgement. Drove off after that. This was shortly after 6PM. No wonder there was no line yet the other fast-food placesaround all had lines. Read more
Came through the drive thru to order the breakfast wraps & told they were out. I ordered something different & pulled up to the... 2nd window, no big deal. I was checking on the creamer for my coffee & about to put it into my coffee when the lady told me Ibetter not be putting creamer in my coffee in the drive thru. There was no line & it was early in the morning. No excuse for herto be rude & have poor customer service. I will not be returning & I will take my business to McDonalds . Not to mention thebreakfast was cold & so was the coffee. Read more
Went to Burger King drive thru at 830pm was finally served at 9pm. Had two whopper with cheese meals and two rodeo cheese... burgers ordered. They up charge for the cheese like 80 cents per sandwich. The cheese they put on my sandwich which is shown inthe pictures is what I received. It?s shredded cheddar cheese not slices which is what they normally serve. So I try callingmultiple times no one answers. Someone finally answers and says please hold without even me responding and then hangs up on me.Try to call back and they answer don?t say anything just put me on the counter. Now I can?t even get through to talk to someonestill haven?t told them what the issue is or anything. This place is a joke anymore and don?t understand how they?re still inbusiness. Read more
They were vary patient and nice and the new worker did pretty good for being new