Reviews for Subway in Vancouver, WA
pretty good, basically what I expect from a subway. ordered online and the sandwiches were ready when I got there. not sure why... all the negative reviews but I'm guessing people are just more likely to leave negative reviews than positive ones. Read more
Ordered online and went to pick it up. They hadn?t even started making the sandwiches. They proceeded to help all walk ins... first. Then, the sandwiches were made incorrectly?no mayo, or banana peppers. Dry, bland sandwiches and poor service. Read more
We arrived 10 minutes after its posted open time, and still wasn't open. Which was frustrating as the one a few miles down the... road had people in it, behind the counter at their posted open time, but doors were still locked and no one was coming to doors.Not sure why, but Subway was slacking today. We were trying to grab sandwiches on our way for a hike. Read more
So irritated. So. The card machine is down at this location so that means I have to go get cash... or... order online. OK... FINE. Not their fault. Whatever. I ask if I can order online and still be good? Yes, ok. So I step aside out of a long line andorder online. They help 5 other families ahead of me. And I have to wait for their online order system to receive our order.???? my online order said pickup 220. He said he gets the order 15 mins before the delivery time. And I asked them if I reallyhad to wait even though I am HERE. AND they have my order slip. and he is like "we will get to it" hey..... thanks bud.???????? 2 more groups and a soccer team walk in and I walk up to them and ask if I could get my sandwiches yet... even thoughI'm an online order - I am technically a walk in and should be served? The lady in line was like HELP HER!! lol.Goodness. Maybe a good training moment? Read more
Came here July 26th 2022 at 5:15pm. The woman who was helping me was Hispanic. (Using to describe her because I couldn?t get her... name or a receipt and two women were working atm) this woman didn?t great me not even a hello.. was rude and short. I stilltipped her to thinking ?hey we all have bad days? didn?t even get a thank you, bye etc. had a look of annoyance on her face theentire time. I worked at subway from 18-20 years old. It doesn?t need to be fine dining to acknowledge somebody with even asimple ?hi? I can deal with prices going up, food not to par that day but rude people will make me never eat at an establishmentagain. Train your workers on common courtesy Read more
I went there this morning around two hours after opening. The door was locked and the kid inside was too busy messing around... with the cash register to unlock the door for me. The Round Table opener next door meanwhile took the time to come and chat withme since he saw me waiting outside. Ending up going to McDonald?s instead. If you?re not going to open at 8am like your websiteand door says you are then maybe change the time to the correct time. Read more
This is the 3rd time I ordered on the app from this store and this is the 3rd time they screw it up. The last time my chips were... missing. When I called to advise they said there was nothing they could do. Tonight?s order the sandwich was soggy, no cheese,no extra veggies as requested so I called to advise the young girl who answered because hostile and would not allow me to speakwith the manager. She was extremely argumentative saying I placed the order on DoorDash and I would have to contact them for arefund. I kept telling her I did not order the sandwich on DoorDash and it was through the Subway app. I kept telling her thisis multiple times that my simple order is messed up and I?m stuck paying for something I didn?t order, and I want to speak witha manager. She insisted for me to deal with DoorDash, kept telling me I was wrong, and would not allow me to speak with themanager. This is completely ridiculous. I need to speak with the store manager or owner to let them know that their staff is notcompletely online orders as instructed, the manager/owner should know that the employee was rude, unprofessional, and should betrained on how to handle these types of situations. Read more
Have gone there several times in the past couple months. I would say half of the time they get my order wrong. Not toasted when... the order says toasted, wrong cheese, missing veg, and once they even *just* put bacon on the sandwich instead of any of themeats the sandwich calls for. These are all online orders, so it?s all typed out and shouldn?t leave room for miscommunication.Usually I?m pretty flexible but it?s just not that complicated to warrant being consistently wrong. Won?t continue to visit thislocation. Read more