Reviews for Shen Chang in Vancouver, WA
Ordered a family dinner off the online menu. Wouldn\'t sub anything without a charge. Get there to pick up and it was $15.00... more than what it said. And not even the same items that are on the online menu. Wasn\'t a good experience at all. Didn\'t askto fix anything. Will NOT return. Read more
Tried this for the first and last time unfortunately. I hate giving out bad reviews. But if you want to find good Chinese food,... this place isn\'t it, I think they mainly make their income through their repeat customers.\n\nFood was very bland, no taste,how does deep fried chicken have no taste, and why is the sweet and sour sauce so bright pink. if they don\'t use MSG theyshould probably start using it.\n\nThe place was dated and run down. Definitely need some replacements and upgrades.\n\nServicewas great, the two people I interacted with was friendly and fast.\n\nLocation is perfect central, a good amount ofparking.\n\nPrices was decent for the amount of food and comparable to other Asian and Chinese restaurants. Read more
Used to be Imperial Palace and it was great, we kept going back hoping it would get better but it’s consistently worse, the... chicken was over cooked to the point you couldn’t even bite thru it, soup like water, dry Chowmein and rude owners. 9 out of10 times there’s missing items and she yells at you and hangs up on you. You can get better Chinese food in a gas station Stay away it’s a horrible place, we will NEVER go back Read more
Veggie variety and lo mein aside this is the best American-style Chinese food in the area. Only place I\'ve found that does gen... tso right.\nI\'m a little weirded out by the bad reviews. These people have never been rude to us in years of coming here. I\'mcurious if some of these 1 star reviews are from the questionable UberEATS/GrubHub drivers that have taken 90 minutes to deliverfood Shen Chang had ready in 20 minutes when they show up at all. It\'s bad enough to the point that we only take out directlyfrom Shen Chang now. Read more
The service was very rude . I looked up the menu before i entered and placed a order to go . Everything I Ordered was 1 to 3... dollars more than what was listed on the online menu. The food was absolutely terrible . Most of it was put in the trash sensethey refused to refund me my money . My family has eat at this location for over 20 years . It has always been incredible foodfor a good price . Now that its under new ownership I will never spend any money there again . Read more
Place was clean, service was great, food delicious and prices are fair.
We thought we\'d check out this Chinese restaurant. We ordered a couple appetizers, crab puffs and appetizer plate.\nOverall we... were not impressed. The restaurant seems old and a little dirty looking. The food was unimpressive. We think their oil forfrying was old. The crab puffs are folded tight and we\'re tough. The egg roll - yuk, barbeque pork was good, the fried shrimpwas good and already addressed crab puffs\nI will not be recommending this eatery. Sorry Read more
i will never use this place again. years ago it was my favorite. so i tried it again. you get a free appetizer if you order... $35 or more. mine was over $50 so i picked pot stickers which was on their list. i paid for it by cc and then drove over to pickup the order. they called and said i couldn\'t have pot stickers. how about egg flower soup with no explanation and then chargedme for the pot stickers. Plus, the food was marginal. do not frequent this establishment. any place is better than than thisjoint. since it changed ownership. it has really gone downhill Read more