Reviews for Jimmy John's in Vancouver, WA
Ordered online for asap but order was not there. Server didn't believe I made order even after showing email on phone.... Dismissive. Extremely Poor customer service from cashier, staff. They all seem to hate working there. Don't speak at all tocustomers, just stare with a frown, sigh. Read more
Every time I call in for delivery and ask for additional ingredients, they never make it on the sandwich. This is supposed to be... ?Extra Avocado?. Read more
Delivery is extremely slow! It?s been close to an hour since I placed my order and it?s been over 30 mins since my order ?was... out for delivery? !! Called the store and the manager offered no explanation other than our driver is just being slow. Read more
I just went into store to get sandwich they are out of turkey like last time i was there, but this time mgr unwilling to... substitute another meat in its place. He said not their company policy. I had to pay extra for another meat in its place. I havebeen going here for years and never had a problem before. Mgr on duty was rude and makes me not want to go back!!!! Just gothome my husbands sandwich #12 beach club had no meat at all on , Just cheese .!!! So wrong. Read more
First time user of Jimmy John's Website. The website was so easy to work through, I didn't edit my first sandwich and by the... time was half way through my second I was making modifications in a breeze. Then I had to go back and update my first sandwich.The confirmation email had a different time to delivery, so I called the store and they were so helpful and friendly saying theorder is on it's way! I will definitely be doing more orders from Jimmy John's Read more
Really awful. Tried this place three days Ina row, the first sandwich on day one was okay, but I was really hungry. The second... day I came back and bought the buy one get one 50% off deal and the bread was hard and they skimped on ingredients, was mostlybread no fillings. The third day I received a free 8 inch from signing up with rewards. Big mistake. The bread was rock hard,there is no way that bread was baked within the last 48 hours, seriously think they baked a huge batch on the first day I wentthere and continued selling it for the next two days. I even went into the shop and told them the bread was rock hard, hisresponse was it sat in the oven too long, which I don't believe, it literally tasted like 3 day old bread. Since he didn't havefresh bread, or just wouldn't remake my sandwich i tried to eat it, tasted horrible. You can see in the picture how it brokeoff, it was rock hard through the whole thing. Now I see why this place has a 3 star rating. They charge a premium for thesesandwiches too, they cost around 9$ for a smallish sandwich and it's 90% bread.... Read more
Of all the JJ's in Vancouver I usually hit this one up because the staff is always friendly, the bread is always soft as a... pillow and the store is always very clean inside. The Vito is my go to sandwich! Read more
This location has really gone downhill. Several mistakes and last couple of orders took over an hour to be delivered. That is... not an exaggeration. Talked to corporate, free sandwich coupons promised, never came. Deleted CC from app, deleted app fromphone. Too bad really. Read more