Reviews for Tim Hortons in Vancouver, BC
Delivery orders are neverrrr ready. They start preparing order once you arrive there. Always have to wait 10-15 minutes for... deliveries. Read more
Stay away from this store. They always mess up our orders. They don't know what assorted means. We get one flavor every time.... Their app says they offer curbside but the store says they don't. Read more
Location is great, third time I?m here, and there?s more than enough staff walking around and not paying attention to new... costumers. My sandwich already took over 15 minutes :s Read more
I?ve only ever seen one person working here at a time and I stop by several times a week, they do literally everything on their... own and it takes about ten minutes to even get your order in at the till because nobody?s there. This location is severelyunderstaffed and it?s been like this for at least a year Read more
I have been to this location so many times but my bad luck is that every time there is this girl with the name GURI who serves... me. She raises her eyebrows, makes wierd faces and disrespects every time! I got a medium double double coffee and told her itdoesn?t taste right she argued over it for a good 10 minutes and said I can check the camera to prove I make all coffees right.I said so this means you never make mistakes she said NO I AM WORKING HERE FROM SO LONG AND I KNOW I MAKE ALL ORDERS RIGHT. Itold her not to disrespect me for just a coffee she shrugs her shoulders and never apologized to me no matter what. They evenmade fun of me in punjabi when I was walking away! Read more
Well I was there at 7:18pm for some sandwich and the girl at the counter said we only provide coffee after 7:15pm since they... have lot of work to do ???? like closing meal services 45mins before closing is the worst customer service. They need betteremployees. Read more
Awesome Tim's! This takeout pit stop at such a convenient and great location is perfect for picking up your morning coffee on... the commute. They also have new touch order kiosk devices to place orders and screens to show orders being made, as well asmobile app in-advance orders which is real easy and very COVID friendly. The only downfall is that for some reason, their menudoes not include the Dark Roast (boo). However, the staff are super friendly and helpful. My barista because of this, actuallyadded a bit more espresso to a medium roast to attempt to cater for the missing Dark Roast! Read more
Worst customer service.every time we have to wait for a long time to get someone take the order . Last day I waited for 10... minutes and the girl in front doesn?t even look at my face and say hi atleast. Need to be trained in customer service. Theydon?t care about the customers at all . Read more