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Reviews for Subway in Vancouver, BC

Sandra M Ferancik 1 year ago
1

Thought I would give this location another chance but again the staff proved me wrong. There's this one employee who skimps on... the veggies and charges extra whereas the other staff members were making sandwiches for other customers with the right amountof ingredients. I literally asked for a little bit more lettuce and she said it's extra charge. That's ridiculous! Read more

Sukhpreet Gill 2 years ago
5

I usually come to this subway at midnight. The night staff is amazing. They are soo nice and welcoming. They make your food... perfectly???????? Read more

Connor Hang 2 years ago
1

Dirty/Unsanitary sandwich maker. In the middle of making a sandwich, he realizes there isn?t enough meat. So after touching... some cold cuts and putting it on the bread- he stops midway and goes in the back. He never changes his gloves the entire time,but I see him open the fridge, closes it, use a knife, and gets stuff out of it and who else?. He comes back, and continues touse his hands to touch all of the meats and veggies with the SAME gloves he had on the entire time... I ask him about it, buthe denies it. I actually saw him towards the end (saw he has already touched many things already). 30 minutes after eating mysandwich, I have a stomach ache now. I?ve never had one from a Subway sandwich EVER in my life. Train your employees better.That?s not how you should handle food. People can/will get sick. Read more

Sonya Baird 2 years ago
2

The staff are nice but about 6months ago as well as few days ago after getting home (2min walk) and already eating my sandwich I... realized the meat was turning green (mold/gone bad) Read more

Karen Chong 2 years ago
2

Listen, I've always been a fan of subway, and I know it's hard to find staffing, but PLEASE train your staff on appropriate... amount of products to put on a salad. It's a salad. I shouldn't have to ask twice for more vegetables. Your bowl is smallenough and if it only reaches 3/4, I really don't want to bother paying for it. And, please don't substitute dressing forvegetables. I dont need to consume close to a half cup of dressing. Everyone was nice and friendly, but just such a lack ofunderstanding, it really surprised me. The ratios for everything was way off. Read more

Juan Parra 2 years ago
1

staff messed up our order and their solution was to give us 20% off on the next sub. They wanted us to buy another sub in order... to get the sub we originally payed for, rather than giving us the correct order. Aside from poor customer service, their meatportion was very little. Read more

Kristi P 2 years ago
5

I've been going to this specific Subway for several years now, due partially to the convenience of a 24/7 store! It doesn't... matter what time of day that I've gone in - 3pm or 3am, the service and quality standards never faulter. I'm always greeted byfriendly staff the moment I walk in the store, and they leave me smiling and laughing throughout my entire visit. Definitely oneof the finest Subway's in Vancouver :) Read more

Shaun Lin 3 years ago
1

When we went at 3 am, there were two customers in the store without masks on. The employee that was working did not ask them to... put a mask on, and it took him over 15 minutes to make their order of two sandwiches, without so much as acknowledging ourpresence or even greeting us. The chicken had a lot of water in it and looked very off-putting. Their online order tablet wason the countertop. Anyone who's worked in a store with an online order tablet will know that they are rarely ever cleaned andshould not be put on surfaces that share contact with food. He used a knife to open some boxes and then used the same knife tocut our bread right after. The whole time we were in the store, we did not see him wash any of his two knives even once despitehaving made over four orders, with one of the knives visibly dirty. The employee also mixed up me and my friend's order andcharged us incorrectly. Overall I am very disappointed In the food and most importantly, the cleaning and safety standards atthis location. I do not recommend coming here, especially at night. Read more