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Reviews for Fairmont Hotel Vancouver in Vancouver, BC

Hanna 1 year ago
4

The rooms and pool are dated for what you pay for. Everything else is fantastic! I live in Vancouver but whenever I feel like... I need a vacation but don't have time to take off overseas, I book a weekend here or at their Pacific Rim location in downtownVancouver. This one wins out for location and convenience, its central to popular streets and excellent restaurants. Staff arealways wonderful. If you manage to check out the top floor its a beautiful view and interesting experience to walk around. Read more

Jie Liang 1 year ago
5

The is a very nice hotel, I planned to stay for 3 days and 2 nights in Vancouver this long weekend. The customer service was... amazing. Front desk Mr. Lorenzo was very nice and polite. All the hotel staff were very welcoming every time we encountered.Hotel is cozy and clean. My 1st time staying in this hotel and definitely come back for this particular one for stayingovernight. Great choice! I live in Seattle Washington, less than 3 hour drive, this is by far the best hotel I have experiencedin Vancouver. Read more

Meg Coffey 1 year ago
5

I loved my stay here for the most part. Location is amazing. The signature smell is divine. The beds are incredible. This place... is fancy but I loved it. Walls are a bit thin so you hear *everything* but staff were very receptive to the issues and handledthem beautifully. It?s not cheap but was truly best value for money hotel during a month long holiday across US/Canada. Wouldmost definitely stay again. Read more

Heather Philps 2 years ago
4

The beds are comfortable and the room was very clean and nicely appointed. The kids had fun in the pool and enjoyed the... scavenger hunt and the staff were all very friendly. The only thing that was a bit weird was the parking, which we could pay foruntil 6am and then had to renew for another full day for $47. That made it a bit of a rushed morning getting out before itexpired. Read more

Lyon Yang 2 years ago
2

Stayed here with the family for 4Days 3Night. We were really looking forward to stay here but were really disappointed with the... stay. For the price you pay for this hotel, it?s really not worth it. Parking is expensive at 60+cad per night and the processwas really complicated. We had to ask a few people to then know how to pay for it. Service wasn?t great too. Rooms are reallyoutdated. The swimming pool wasn?t heated and they didn?t have a jacuzzi to warm you up. (Other similar hotels have betterpools) It?s odd as we also stayed at the Fairmont whistler and it is super nice and such a big difference to this hotel. Weare a regular with Sutton hotel just a few blocks from this hotel and find that you get more for what you pay from them! Alsothey have newer rooms and cheaper less complicated parking. ??????????? the pool is also better there. Unfortunately we won?tbe returning to this spot due to how expensive it is and what kind of amenities this place provide. Shout out to John Paul, formaking our stay more pleasant. He is super friendly and gives tips for around the area. Read more

William Stanley 2 years ago
5

Make sure to use ??????o???.??m when booking your hotel. This web site will compare hundreds of hotel sites and usually will... have prices much cheaper than others! Thank me later! This hotel is one of the highest rated in the area. I have been cominghere for a long time. If you choose this place you definitely won't regret it. Stayed on the Gold floor. Service was excellentand staff were helpful and friendly. Location is fantastic! Can walk or use sky train to the best of Vancouver. Didn?t use carduring entire stay. We will stay at this hotel again. The only thing I wished they had was a hot tub. Read more

Alvin Naidu 2 years ago
2

Not worth the price you pay. Very dated rooms that are desperate need of renovation. Service is also appealing to a level of... pretentiousness that is off-putting in a modern diverse culture that the city of Vancouver stands for. I will not be staying atthe hotel ever again as there are many better options that are more in tune with today's times and trends. As for therestaurant, I have tried the dinner, breakfast, and high tea offerings and none of these were pleasant experiences. Fairmont hassome work to do in the challenging times facing our economy where hospitality and tourism continue to be significantly impacted. Read more

YeJi An 2 years ago
5

It was our second time booking at Hotel Vancouver, and each time has been a great experience. The hotel staff were friendly, and... the check-in/check-out process was easy. We were graciously upgraded from a Queen suite to a King suite when we went with ourbaby, and they provided a crib for us as well. The room was clean and the floor was newly renovated. The only minor complaintI have is that the elevators smelled strongly of perfume each time we were on it, but I think that was just the other guests whowere staying. Read more