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Reviews for Chipotle Mexican Grill in Van Nuys, CA

Dilia Artikova 1 year ago
5

Employees were super nice and patient. We had 9 kids plus adults ordering food and they nailed it. I forgot the name of the guy... who helped us (Nova maybe) he was awesome. Need to keep the place little cleaner but other than that food and service was great. Read more

Jason Carranza 2 years ago
1

Portions are absolutely abysmal,even if you ask for extra servings they'll give you less than a REGULAR portion at any other... location.Waste of money to order at this location. Save yourself time and money and go elsewhere Read more

Antonio P. 2 years ago
1

This is place is the worst Chipotle, rude employees they never have certain ingredients, what?s the point of closing at 10 pm... when by 9 they are already closing up, the reason they say they run out of stuff is cause they don?t wanna make any food at all.And just right now I went and they aren?t accepting cash?? What? Lol trash place Read more

NICOLE VANCE 2 years ago
1

I ordered a chicken bowl and not only was it half full. I didn't get any lettuce, chicken, salsa. They were also out of the... all sodas and organic drinks. The male employee at the counter said that were closing soon and I needed to accept it. He alsotold me no manager was available to speak with me. Read more

cotto aleman 2 years ago
1

Never order online , how can you give my order to a another person ?? When order have a details # numerical order to get them... and no by name !! That's was her answer * we give it away because he had the same name as you * if you don't keep asking theywill keep playing with their phones !! Read more

Bree Castillo 2 years ago
1

This location is a joke. Came in tonight at 8:50, a full hour before they closed and they were not only out of everything but... the entire team working was rude. They were cleaning and closing up. They had no rice, only tofu for protein and when I askedhow long to make more, they said "what you see there is all that's avaliable". Horrific customer service. Myself and 4 othercustomers walked out. They should all be fired. I'll never return to this location. Read more

Letty Greens 2 years ago
4

I love this place and I would give it 5 stars. It's just the homeless people in the area are increasing every day. I know the... business can't do anything, just sad. Sherman Oaks used to be a great place to raise a family. After 22 years finally left. Read more

Will Kus 3 years ago
5

It was Chipotle, they are very consistent. Food was ready on time. There is no outdoor seating as of March 7th. And it is a... shame that the indoor seating is not open because it has a lot of indoor seating. I have posted a picture of a cool sculptureby the bathrooms. Read more