Reviews for KFC in Valley, AL
I don't frequent KFC often but the food here is consistently good and the staff is some of the nicest you'll find at any KFC!
About three years ago it was a great place - everything was fresh, the portions were full ... Over time, it got worse and worse... ... At first we had to give up chicken - I don?t know what exactly they do there in the kitchen - but it?s impossible to eat,threw it out twice and stopped buying ... Then I began to take only mashed potatoes and coleslaw salad family portions (ithelped save time on cooking at home - I began to cook meat or fish at home myself)... Now this is a problem too - portions areconstantly on half-filled boxes (and this is a family portion) they constantly strive to pour gravy on top, although there areseparate boxes for this (lazy) ... coleslaw seems to be diluted with a fresh delivery with old leftovers - as the whole familybegan to have diarrhea after ... Very disappointed !!! If all FSCs are in the same spirit, this business will end... For uspersonally, Lannet FSC is dead... And I am the costumer who always gives tips... Too bad you can't give minus stars becausethey don't even deserve one star at the moment. Read more
Great chicken pot pie but you will always wait on them for a long time.
I had an above average encounter the other night. Around 845pm.... I needed 4 pot pies. They stop making them about an hour to... an hour & ½ before closing, to prevent having to throw away food. I was just off from 14 hrs at work, my husband who isrecovering from major surgery was home by himself the whole day, with only cold snack type stuff to get him thru until I couldget back home. They went out of their way, to prepare 5 pot pies for me, for my husband actually, and it just meant so much tome that they went out of the norm that night. I was able to feed him that night, and the next night. Those pot pies areexcellent reheated. I was BEYOND exhausted from work and things at home, & I felt soo guilty for having to leave my husband thatlong, with no way to get anything to eat, All I wanted was to make sure he had something he really wanted to eat..... Doesn'tsound like a big deal, but it was to me, and I'm thankful to the staff that night. Read more
Negative 0 rating. Not enough employees. The person who takes your order also cooks your food. When you walk in, there is no one... at the register, so you stand there for 5-10 hoping that someone will notice and take your order. Read more
Went and ordered a 16 PC family meal. We received a 12 PC bucket . The four large sides could have been put all in one bowl. ... The biscuits were the worst we have ever got . Then only got 13 tenders out of the 16 we ordered. I have called 10+ times andno one will answer the phone. Over a $70.00 order and got a $35.00 meal . What we did get except the biscuits was good . Read more
Even though my food wasn't right, they were so nice about accommodating me and correcting my order. I love excellent customer... service and will always put it about quality. I'm posting a picture of why I had my food remade. It was just rushed through andthrown together. When I went inside, I could tell they have a lot of new employees and were under a lot of pressure. The onlydownside, aside from my food being poorly made, is they gave me an ETA and it was at least 3 times longer than what they said itwould be and I am still waiting. Read more
This location is friendly and the food is great. Delicious and fulfilling????