Reviews for Popeyes Louisiana Kitchen in Vacaville, CA
Service is off. Ordered the $5 box as it states on the website and store but they don't have or honor it and $4.49 for Mac n... Cheese no thanks crazy. The food is good though. 3 stars. Read more
I went to get the new hushpuppy shrimp combo. I asked for the cajun rice as the side. When he repeated it back, he had the... order wrong. So I repeated it & I asked him to repeat back to me. He still had it wrong so I told him a third time. I get tothe window, paid & he handed me the bag & the receipt. I asked for honey mustard. I ALWAYS ck the bag briefly to make sure. There were fries instead of the rice & no cocktail sauce that it states it comes with. Now a woman came to the window & I toldher it was wrong. She said they would just make a new order. I see SO many reviews saying this or that was wrong. If theytook a couple of seconds to make sure it's correct, there wouldn't be a problem & they wouldn't leave a negative review. Nooffense, but I get so tired of these young, inexperienced employees, from anywhere, not paying attention, getting things wrongand/or not knowing the menu. The manager should not have them be on their own til they know the menu. When I got home, Irealized he had given me the spicy honey mustard. When he gave me the mustard, I saw it was the yellow container but didn'tread it to be the spicy one. In the end, the shrimp & rice were good. I guess they hadn't had the rice for awhile. ???? ***Don't forget your senior d/c ! Read more
Customer service is not a concept well understood by the workers at this establishment, especially the drive thru. They also... don't know the difference between chicken tenders and chicken wings/thighs. If you decide to test your luck here, I recommendtriple checking your order to make sure you actually get what you ordered/paid for. Read more
Our crispy chicken sandwich didn't have any breading and was soggy. Our fries weren't full and it's bag had a hole in the... bottom! My son's kids meal didn't have it's toy in it and missing apple sauce! Read more
BAD SERVICE ON STAFF I was having dinner and tasted both 2 pieces and noticed that my Popeyes I was given was a original not... spicy. I went back and told them I wanted spicy. They went ahead and replaced it, and when I tasted it again they gave me abreast instead of a thigh. I went back again and the said, " I wanted a thigh." Then, they had the nerve to ask for the chickenback even if I bit into it and while it is COVID. NASTY !!! DO IT RIGHT THE FIRST TIME PLEASE. Read more
I spent all morning reading the multiple bad reviews online & the last time I went to this Popeye's wasn't that good either, but... I wanted to give them the benefit of the doubt because I was in a fried chicken mood today. My 12 piece was a total ripoff...normally you should get 3 breast, 3 thigh, 3 wing & 3 leg. My box was all out of proportion & favored the cheaper pieces, I onlygot 1 chicken breast. Totally disappointed, will never go here again. Read more
The spicy fried chicken here is delicious. There are many kinds of sauces. , Is a young and energetic work team. Warm,... friendly, and prompt. I like it very much. Read more
Good Popeyes chicken, good customer service, a little difficult to find as it is way in the back. Drive through is easy to... navigate. It's getting expensive. Read more