Reviews for McDonald's in Vacaville, CA
If you go inside, prepare to wait. Otherwise it's up to McDonald's usual standards.
Just stopped for drinks. Accurate order. Service was quick. Used drive-thru.
Food and service was good Shannon was very helpful with taking our order. The McRib is back.
One of the best mcdonalds I've been to food is always fresh customer service is always great and overall just great mcdonalds
I ordered fries to go (in store) there were a few other people waiting for their food but the guy just set a bag on the counter... without saying anything so no one knew who's it was. After a few minutes (no employee was at the front counter) so I checked thebag and it was my fries, now cold. This is the second time it has happened and its kinda frustrating. But I come here often,usually through the drive thru and overall it's good. Read more
The McDonald's here is the very best. I come in the mornings for breakfast, and they are quick, professional, and always get my... order right. They are so friendly and even remember that I like extra mild sauce without me having to ask; thank you!! Read more
I bought 1 medium french fries and 1 large sweet tea through the McDonald's App and used the Free Medium Fries with $1 purchase.... I went to drive thru and gave my code. Then saw on the big screen my order and how much my charge is, it's $1.08. But when Igot my receipt, it showed $4.72 charge, not $1.08. I told the guy crew about it and showed him my order details on my phone inthe McDonald's App. He called his manager and the lady manager went into the window. I explained to her but all she told me isshe can't do anything about it. I showed her my order details and asked her to cancel that transaction. She told me to cancel iton the App which I don't have any option to cancel it. I told her that it seems that you double charged me, I was billed $1.08in the App and you charged me $4.72 on the receipt. She said I need to call the App Customer Service. She is not helpful at all.I went to the pick up window, then the lady crew didn't know my order and I overheard her saying "I didn't have a mobile orderhere" I told her, see there is something wrong with your system now. Then Christina (claims as Asst. Manager) went to thewindow. I showed her my order details in the App again. But she is not helpful too and kept on saying we can't do anything aboutit. The $1.08 and the $4.72 charges are now pending on my credit card. I will dispute the $4.72 charge once it went through. Ialso called the Mc Donalds customer service yesterday, she got all the info but she cannot give me any timeframe when I can geta callback. I posted this experience for others to be aware of this branch double charging and over charging customers,especially those who are making mobile order. Ask for receipts and check your receipts ALL THE TIME! If you experienced the samething, please let me know so we can address this issue to their Corporate office. I also checked my App now under my orderhistory. The food ordered is there but the amount is no longer showing. Which is also fishy. Somethi Read more
Imagine you're out for your first meal without your family ever after you find out some horrible news and the two snotty nose... little girls in the Drive-Thru laugh at you because you have to come back twice slam the window in your face can't even make younew food? I'm so disgusted by this I will never go to this McDonald's again especially after I just lose everything and you guyslaugh at me Read more