Reviews for Arby's in Utica, MI
Dine in service was great. We had a problem pulling up our coupons. The counter people helped us work through it. Tried the... fish.....definitely will eat again. Read more
Every Arby's I've gone to lately, 4 in the past 6 weeks, has gone downhill. Their meat is old and cold but the worst of it is... the bread. It's old and dried out yet stiff. Idk it just isn't the same. I went Friday & 2 sandwiches and 2 small shakes was$16 With? It was horrible on top of it. Do yourself a favor get your shake and move on. Read more
It seemed like the lady there was by herself and doing everything, and she did a fantastic job. Wish I would have caught her... name, she definitely deserves a nice raise, not no cheezy 50 cents either. A couple bucks! 7/11/2022 on vandyke north of 21mile. Take care of good employees like this. She was polite, professional, and pretty quick about it. My hat off to you, other ppl would have fallen apart in your situation. Nothing special about the food, its Arby's and what was expected. But theservice made the meal, will be back only because of employees like her. Read more
Remodel is very nice. One of the nicest Arby's i have been too. Food was good as well.
Food is always fresh and put together nice and they made my large order surprisingly quick. Employees are super nice. Best arbys... for miles hands down. Read more
The entire order was perfect. The burgers were amazing! Nothing looked sloppily thrown together. Everything was hot, fresh, and... delicious. I highly recommend this location. Read more
I loved arbys.. always have.. went a couple weeks ago and the food was horrible, soaked oily fries . Not hot at all.. chicken... dried out.. thought maybe they had a bad day... just went and today it was worse. Fries are not edible. Chicken is dried andhard. Roast beef tastes funny and almost slimy. Only good thing was my daughter's little nuggets were fresh.Needless to say myfamily won't be returning. Read more
47540 Van Dyke Ave, Utica, MI 48317 locations. They need to re-learn how to do the shakes. I order a large Jamocha shake it?s... was liquid it looks like chocolate milk not a Shake and not chocolate on top. My husband loves the shakes, he was really upsetwith this one. The manager was telling us that the corporation didn?t send the chocolate. The next day my husband stop by RomeoLocation and brought home the Jamocha Shake it was delicious and totally different then what we received the day before at Vandyke location. Please train the manager and show her how a shake it?s supposed to be done. If the issue is the machine thenplease fix it, if they run out of chocolate please let the customer know in advance so we can decide to order or not order theshake. The window employee was nice , the manager it was complaining about the corporation with us. She should contact thecorporation and try to fix the issues. Read more