Reviews for Pancheros Mexican Grill in Urbandale, IA
Super great customer service. Fast paced and still shows great hospitality. went out of their way to be helpful unlike other... locations. 10 out of 10 Would drive out of my way to go to this location rather than others. Read more
Nice staff and they load the bowls up here! Queso is extra but they?ll let you know.
Order here regularly. The staff is friendly and make my food with care. Usually is a line but that is to be expected for a great... restaurant. Will continue to come here. Good job! Read more
This is normally one of our preferred locations and we will drive further to get better quality food, but recently they charged... us extra for a tortilla when I ordered a bowl. When I ask why it was extra (as it hasn?t been before), they responded ?we justhave to?. When I emailed corporate asking if it was a new policy, they said it was not and the tortilla should have been free.Don?t let them scam you! Read more
Would rate a 5/5 for experience. Service was fast and friendly. Food was fresh. Burrito was 4/5. Beans over powered the... burrito and I would have preferred more pico and salsa. Read more
You can never go wrong with a Chicken burrito from Pancheros. We believe this is the best location with their consistently good... service and food. Plus I am obsessed with their green salsa, it is excellent!! Read more
I'm a trucker, I've had Chipotle in many states and I have to say that this is pretty darn close to it's level. Guacamole, the... salsas, rice, and black beans was good. The steak is seasoned, a little to much sodium for me, but good for those times I needmore flavor than Chipotle. Too bad it's not all over the country. Read more
Not very friendly staff, you?re supposed to get one salsa free which they charged me for both with two quesadillas and then... thought I was crazy when I asked why they were out of ice? Good thing they got the money for that salsa to not supply customerswith ice for their drinks. Dump Read more