Reviews for McDonald's in Urbandale, IA
The staff here are so freaking nice, it makes an impression every time I stop. Hopefully they are treated well and enjoy their... jobs because that's the impression I get. Read more
This location knows how to prioritize and take care of guests properly? with a smile, even! I came here directly after not... getting waited on at the 86th Street location. I had been standing at the front counter for eight minutes while the young mandid everything except take my order. I was the only one at the counter. I left, came here, and not only did the folks here haveme in and out in less time than i waited to get ignored at 86th Street, the young lady at the counter was multitasking betweenwaiting on walk-in guests and talking drive-thru orders. Total rockstar! Thanks for a great experience! Read more
This McDonald's is clean and the manager is one of the hardest working women I've ever seen but they just cannot seem to... understand at this location what "no cheese" means. They get my order wrong every time! I always make sure it comes up correctlyon the order board so the problem is happening in the kitchen. Man do I hate cheese on my burgers, ick! Read more
This is the first time I have ever rated McDonald's 5 stars. But fairs fair. First of all it was 12:05 pm as I pulled into a 6... deep double line. I know bad first impression! But I was able to order within minutes 10 to be exact. All up hill fromhere!Couple minutes later I was paying for my meal. Pulled up to the pickup window and handed my food. My Mcdouble and smallfries were hot and showed they were prepared with love. Can't believe I just gave a McDonald's 5 stars. Fairsfair!???????????????????????? Read more
Where to begin. Ordered their chicken sandwich meal. The chicken sandwich had no mayo the fries had no seasoning and even the... Coca-Cola was completely disgusting. Worst McDonald's I've ever been to! Read more
Sat in the drive thru and a car pulls up to the other window. I was told to wait and sat for over five minutes. The other car... was served by the same voice (I have ears). Then they proceeded to pull forward. So I guess I just get to be ignored. POSstore. Read more
Drive thru line super long, spent about 20 min just waiting to order. Couldn't leave cuase I was "trapped" in the line. So not... really a fast food lol when I did finally order I got my nuggets quickly though. Read more
Worst place I?ve ever been to!! Been there 4 or 5 times. I?ve waited after ordering at the drive thru 25 minutes to receive my... order! They?ve gotten the order wrong 3 times! Went tonight ordered a crispy chicken sandwich and asked the girl at the 2ndwindow to throw a couple of mayo packets in the bag! She said they?ll come in the bag! Didn?t happen, most worthless place I?vebeen to! You won?t see me again! You have no F-ING CLUE THERE! Read more