Reviews for Jimmy John's in Urbandale, IA
Long wait on the drive through. Asked for 4 blts on French bread. They asked me if I wanted to substitute for 4 wheat breads... because that was the last 4 French breads and maybe other people wanted French bread I declined due to ordering for others andnot just me. Got to the window and nothing was said to me they just took my card for payment. Left and I was only given 3 bltson French bread and I was missing 1 sub. Tried to speak to someone about this issue and didn?t get anywhere. Probably won?tvisit this location again Read more
Horrible service. I ordered online an hour ago, and still have not received my food. I checked the website 25 minutes ago and it... said my food was to be delivered in 5 minutes. I called and all they said was that they do 10 orders at a time. Read more
Waited more than 1 hour for a single sandwich. Gave a tip. Called and was told it wasn't going to be much longer and still... waited 30 more minutes for it. Very unsatisfied. As well as when I go to the drive thru. Not very friendly and very rude Read more
I didn?t think it was possible to take so long in a drive thru line as the one I?m currently waiting in at this Jimmy John?s.... From not acknowledging that my car had pulled up for the first 2 minutes of me sitting there, to ?not being able to hear? ourorder, and then a double digit minute wait (and counting) before even getting to the window after placing the order. Absolutelypathetic service, just appalling all around. Read more
I will typically go to the Meredith & 128th over this facility. I haven't had the best experience a few times, wait times... exceeding 10-15 minutes although there is little to no line. Read more
Generally a good place for a cold sandwich. You often won't find the variety of some of the larger sub shops and they don't have... any hot sandwiches. But if you're looking for well-made cold sandwich they're pretty good and they're delivery is very fast. Read more
I love Jimmy Johns! However they really messed up this last door dash order I got. My sandwich literally just had Tuna on it and... was missing everything else even though they charged extra for the cheese. Read more
I?m tired of this location. I have online ordered, they?ve taken my money and called me 20 minutes later to say ?I don?t have a... driver?. This happens way too many times, 4 out of the last 7 times. Freaky fast delivery is non existent here. Read more