Reviews for Dunkin' in Urbandale, IA
We discovered the pesto & sun dried tomato grill cheese sandwich !! It was awesome !! We ordered two sandwiches, they were hot &... tasted so good. My only issue was not enough napkins. You have to be careful with the sun dried tomatoes !! They will bust opensending a burst of hot tomato juice out of the sandwich & drenching whatever it happens to hit. For me it was my shirt I had on.We ended up buying those sandwiches at least 3 more times because of how good they tasted. Read more
Very disrespectful, they give me the wrong order and was disrespectful about it, and told me tha i can somewhere else if I'm not... happy... they have no customer service at all will never go there again. Read more
The woman who attends has a very bad attitude, I ordered a half dozen donuts and she charged me a full dozen, then she charged... me twice a full dozen and a half dozen. SHe did not even apologize for his mistake and said that he did want me to come backlater to see if they would return the money she overcharged. very bad attention Read more
I visited the drive thru on 3/18/22 around 11.30 am. I had a car full of people who didnt know what they wanted. We placed a... cumbersome order for 5 drinks and 5 sandwiches. The order was taken patiently, politely, and everything was perfect! The speedat which the order was completed was astonishing. The crew working at that time did a fantastic job! I hope they receiverecognition for a job very well done! Read more
the manager from merle hay won?t let me and my friend get creamer in our lattes because it ?messes up their recipes?. they are... supposed to give people what they want because WE?RE THE ONES PAYING FOR IT. they should leave the customers satisfied not upsetabout their experience. btw my latte this morning was disgusting so sad i had to pay for it. then they gave me creamer ON THESIDE?. Read more
Always an amazing place to go to for a cup of coffee. This place always has theirs donut choice packed and ready to go. Customer... service is really good too. There?s quite a few parking slots too on the side. This Dunkin? offer drive through too if you?re ina hurry and want in and out quick. There are a decent amount of tables if you want to hang around to enjoy your coffee. Reallyclean place too. Fast service! Read more
Dunkin? dounts is my all time favorite, go there at least 4 times a week. This time when I went and got 2 maple donuts and the... 99 cent munchkins they put it all in the same bag so now I have to touch someone?s munchkins. Read more
The location was dirty, they had a few donuts but not many to choose from. I ordered a small caramel machiatto and it asd... terrible. There was black chunks in it, it tasted burnt and it was just not good. The staff seemed like they would rather beanywhere but there. We will not be going back to this one. Read more