Reviews for Arby's in Urbana, OH
Slow took 27 minutes to get thru drive thru. With only 5 cars in front.
Ring Rhames did it. (Arby's Spokesman) He talked my wife and I into going to our little Urbana Ohio Arby's for "Fire Roasted... Peppers Philly Cheesesteak Sandwiches" Now understand that I'm not one to get too worked up but honestly... I was counting oneating a sandwich with grilled peppers. Took one bite and realized that I was being deceived. I took my sandwich back to thecounter, opened it up and said in a calm monotone voice "This isn't what's in the picture" put some peppers in there please.After waiting for about 15 minutes I went back from the dining area to the counter and saw that they placed a sign up by thepretty pepper laden sandwich. It said said No Peppers. I was refunded $7.00 of my $11.91(expensive fries, no drink), and wastold that I was "Very Rude" doing what I did. My best advice to potential patrons is to stay home, make your own stuff and don'tlet these knuckleheads mess with your hard earned money. Sadly, they don't make any real money, are absolutely terrible atgiving even decent service, and are just praying that people like me just eat what they give us irrespective of whether it'swhat you're expecting or not. I'm done. Peace Out Arbys of Urbana Ohio. Read more
My experience wasn?t great. Employees were fine. No one was rude or anything. The service was slow. It took a couple of minutes... for me and the others in line to get help. No one was at the front. I have no clue how long the people ahead of me were waiting.Once we ordered it took almost 20min to get our food. The drive through was busy but that seems like a long time, especiallywhen you seeing cares get their orders. This is our 3rd time and last time eating here. It was also raining and they had all thelights off in the dining room but 2. Buckets were everywhere to catch leaking water. It says a lot when the ring bell for goodservice is ripped off the wall and on top of the trash can. If we want Arbys we will go to Piqua. That Arbys is cleaner, fasterand brighter. Read more
The dining room was closed due to them not wanting to pay people but they charge high prices for every thing and then the most... popular things are not available Read more
The food was great, but I didn't need the cashier commenting on the weight I've gained since I had my kidney/pancreas... transplant. Read more
Nice and clean restaurant. Ordered two classic roast beef sandwiches, a roast beef slider, two medium fries, a vanilla shake and... two soft drinks. The food was delicious the staff was friendly and received our food reasonably quick. Read more
I had the worst sandwich I have ever had at Arby's. The MF Turkey Bacon Ranch. It was dry, hardly no ranch at all, bread was... hard, it had about 1/2 a head of lettuce on it. The turkey was in a ball on one spot in the middle of the sandwich, the bacon(one strip) was more like beef jerky, very tough, not crispy at all. I wish I was exaggerating but I'm not. It was terrible, Idon't recommend it. Read more
They never answer the phone?. They put ranch on my gyro three different times? the manager says the bottle was labeled wrong and... they never fixed the problem?. You also still cannot sit down inside. Read more