Reviews for Jimmy John's in Urbana, IL
I was quite intoxicated but their sandwich was delectable even far past when I realstically sHould have been ordering and they... helped me get home and for that I am ever grateful. Read more
I never received my order, I called to speak to the manager and She said someone must?ve stolen my food. I asked her why the... driver didn?t call when they arrived, as I asked & she said my number that I was calling from, didn?t work. She refused to doanything about it & hung up on me. I easily disputed the transaction & got my money back but customer service was horrible!???????? Read more
Woah! I don?t often write reviews but when I do?this was possibly the worst customer experience I have ever received. Waited... in line for 5-10 MINUTES WITHOUT BEING ACKNOWLEDGED, every person in front of me walked out eventually, and then after askingthe THREE PEOPLE behind the counter if they were taking orders that day, was grudgingly helped. But here is the bestpart-because I was the customer who genuinely inquired if they were going to assist in-store persons, they intentionally made mymeal last out of 6 people. So, having paid I was trapped. And, for the record, this rage cage review is written BY SOMEONE INTHE SERVICE INDUSTRY. Read more
I ordered a #12..The Beach Club. It is my go-to sandwich. I ordered it and paid for extra Turkey and extra Avocado Spread. It... didn't come with either one. It is the 2nd this has happened. I think that I'll be going to a different J.J.s. From now on. Read more
Pretty good but freaky slow. You can expect to wait almost 5 minutes for a sandwich. The days of freaky fast seem to be long... gone. They had the music pretty loud, and the lady taking my order was borderline whispering. When I asked what she said, sheseemed to have been annoyed Read more
I love jimmy john?s and when I get the sandwich I order it?s really great. Problem is, I have gotten a very different sandwich... from the one i ordered for pickup 3 of the past 7 times I did so. My order isn?t particularly complex, just one of their mostbasic sandwiches with a couple toppings. I?ve gotten a totally different type of sandwich, a sandwich with over half theingredients missing, and a sandwich with random other toppings added that made it way worse. Really ruined my lunch each time ithappened since I look forward to eating there normally Read more
Terrible experience, ordered food for delivery at 8pm, I go to check the status of order it says to be delivered next day, what?... Eventually get a hold of somebody, they deliver the food after 80 minutes. No apology or discounts at all. Probably the worstJimmy John's I have ordered from, don't waste your money, find another place go get a sandwich from. Read more
Had an issue with my customizations. The worker who answered was nice, the manager was not. I'm not sure how exactly he expected... me to quantify avocado spread on a sandwich, but I know what my normal sandwich is like. Im not a complainer but when the"extra" is basically nonexistent then I want my money's worth. Read more